Fabulous
Guests rate it highest for location, service and food.
8.86,376Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 31-33 Rue de la Rotisserie.
Modern and Convenient Accommodation
Smart Room Technology The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.
Central Location and Nearby Attractions Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.
Comfort and Convenience With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Luggage storage
- Bar
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 6,376 guests who stayed here.
- Cleanliness8.4
- Service9.4
- Location9.4
- Rooms7.9
- Amenities8.9
- Value8.4
- Food & drink8.9
Guests mention
Friendly and helpful staffExcellent location
AnnaGeorgiaПрекрасное расположение в центре старого города. Хороший и комфортно оборудованный номер. Кровать супер удобная
Все понравилось
VimalUnited KingdomGreat location & good facilities
ikerFrance85 ans, habitué des hotels, vendu comme "un nouveau concept", c'est une honte!!!
Emplacement idéal
La chambre n'est pas digne d'un 4 étoiles. 14 m2 en incluant douche, WC, lavabo dans l'entrée (ce qui fait presque 10m2 de chambre disponible), Le lit dans un coin où il faut grimper à quatre pattes.…
EleonoraNLFantastisch!
Uitgebreid ontbijt met veel lokale producten. Heel goed verzorgd.
Niets. Heel plezierig verblijf gehad
ViajeraSpainGenial en el centro de la ciudad
La ubicación y la limpieza
La cama es incómoda para personas con problemas de movilidad. Únicamente
BrianUnited StatesSuperb!
Way above expectations in every way
Elevators are a bit slow
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
31-33 Rue de la Rotisserie, Geneva
Guests rate the location 9.4 out of 10 — superb.
Top attractions
- Vieille Ville (Geneva Old Town)50 m
- Musée d'Art et d'Histoire (Art and History Museum)700 m
- Jet d'Eau900 m
- Patek Philippe Museum1.0 km
- Palais des Nations (United Nations Office at Geneva)3.0 km
Nearby
- Cathédrale Saint-Pierre (St. Pierre Cathedral)100 m
- Genève-Cornavin (main train station)1.1 km
Nature
- Parc des Bastions (including the Reformation Wall)200 m
- Jardin Anglais & Flower Clock (L'Horloge Fleurie)800 m
Airports
- Genève Aéroport (Geneva Airport)4.2 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about citizenM Geneva
What time is check-in and check-out at citizenM Geneva?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does citizenM Geneva allow pets?
No — the property states that pets are not allowed.
Does citizenM Geneva have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does citizenM Geneva have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at citizenM Geneva?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book citizenM Geneva?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is citizenM Geneva?
31-33 Rue de la Rotisserie, Geneva.
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