Hotel, 4-star124, Srimath Kuda Ratwatte Mawatha, KandyShow on map
Guests rate it highest for service, location and value.
8.61,403ReviewsSpectacular Outdoor Pool
At Cinnamon Citadel Kandy, enjoy a refreshing swim in our spectacular outdoor pool located 500 metres above sea level. Each air-conditioned room offers fine bedding, a minibar, and a TV with cable channels for your comfort.
Dining Excellence
Indulge in international cuisine at Panorama Restaurant or savor continental dishes at Cafe C. Unwind at The Lounge with a variety of beverages and light snacks to choose from.
8.6
Rated 8.6 out of 10 by 1,403 guests who stayed here.
Excellent property very neat and clean and amazing location
The hotel
Nothing
Good place to stay, everything was clean & spacious
Restaurants closing too soon😅
Room-damp musty smell in room due to either the AC filter not cleaned/changed.
Very dated room needing updating and redecorating.
Bfast buffet was adequate but need to improve.
breKFat options were limited
It was clearly noticed that Mr. Charith (GM) was following up on all issues, including the technical issues on the ground, welcoming his guests warmly, and listening carefully to all which is highly…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
124, Srimath Kuda Ratwatte Mawatha, Kandy
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
124, Srimath Kuda Ratwatte Mawatha, Kandy.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.