Chapter House Boutique Hotel

Guest hou, 5-star14 Akademie Street, Franschhoek, Western Cape, 7690, Franschhoek, South AfricaShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.9 out of 10, at 14 Akademie Street, Franschhoek, Western Cape, 7690.
Breakfast availableIncluded on some rates — the board is shown on each room.

Outdoor Pool and Bicycles Enjoy the outdoor pool and rent bicycles for a leisurely exploration of the surroundings.

Complimentary Breakfast and Bar/Lounge Start your day with a complimentary continental breakfast and unwind in the evening with a drink at the bar/lounge.

Concierge Services and Quality Grading Take advantage of concierge services and rest assured with the quality graded by the Tourism Grading Council of South Africa.

Book your stay at Chapter House Boutique Hotel for a luxurious experience in Franschhoek's beautiful surroundings.

What this place offers

Fireplace in lobby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Pool umbrellas
Tours/ticket assistance
Parking (limited spaces)
Pool sun loungers

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 88 guests who stayed here.

Cleanliness9.4
Service9.9
Location9.9
Rooms9.4
Amenities9.4
Value9.4
Food & drink9.4

Guests mention

Friendly and attentive staffBeautifully designed property

h_l0_semaried
March 2026
Great location, comfortable rooms, and exceptionally friendly staff.
Chapter House Hotel in South Africa is a fantastic place to stay, offering a great location with easy access to all the amenities in town. The rooms are comfortable and well-equipped, providing everything you need for a…
765grahama
March 2026
A lovely stay
We visited this lovely boutique hotel for 2 nights
Nelson and his staff are all excellent and catered to all our needs
Clean, spacious rooms
A good selection in the bar
Breakfast has plenty of options, all well served
We…
anastasiasU3611RB
March 2026
Bad experience
We made and prepaid the booking one month in advance, but at the check-in we were informed that the hotel was fully booked for the night and they organised our stay at another place. So we had to drive three more…
Destination292864DUBLIN, COUNTY DUBLIN
February 2026
Comfortable, stylish stay in a beautiful room with super large and comfy bed
We loved everything about your beautiful boutique hotel
BeverleymaciUNITED KINGDOM
February 2026
Simply charming
This was our third visit to The Chapter House. It has always been excellent but is now even more of an oasis of calm and comfort.
Under Nelson’s expert management, the hotel exudes charm.
Staff members could not have…
catherinerC5804JPINVERNESS, SCOTTISH HIGHLANDS, SCOTLAND
February 2026
Friends holiday
What a wonderful 2 x nights stay in this lovely hotel.
Nelson and his staff are doing an incredible job, the rooms, service and location are perfect, quietly tucked away but just a stones throw from all the restaurants…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

14 Akademie Street, Franschhoek, Western Cape, 7690, Franschhoek, South Africa

Guests rate the location 9.9 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until anytime

Check-out by 11:00 AM

No children

No pets

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Check-in & Check-out. Contactless check-out is available

Guest type. Essential workers only - NO

Accessibility. No elevators

Children and extra beds. Children not allowed

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

24-hour pool access Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Chapter House Boutique Hotel

What time is check-in and check-out at Chapter House Boutique Hotel?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Chapter House Boutique Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Chapter House Boutique Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Chapter House Boutique Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Chapter House Boutique Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Chapter House Boutique Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Chapter House Boutique Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Chapter House Boutique Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Chapter House Boutique Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Chapter House Boutique Hotel?

14 Akademie Street, Franschhoek, Western Cape, 7690, Franschhoek.

Other places we book in Franschhoek

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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