Exceptional
One of our highest-scored stays, according to its guests.
9.977Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 534 Gillespie Place.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Breathtaking Views
Sophisticated Amenities: Chalet Eiger boasts a spacious lounge with a cozy fireplace, a wine cellar, and a rejuvenating sauna. Guests can also enjoy the home entertainment system with an interactive plasma-screen TV and an extensive film/music library.
Elegant Suites: Each suite features modern amenities such as smart TVs, bathrobes, and luxury bathroom products. Guests can unwind on their private balcony with stunning lake or garden views. The complimentary minibar and welcome gifts add a personal touch to your stay.
Gourmet Dining and Outdoor Adventures: Indulge in European-inspired cuisine made from fresh local ingredients at the on-site restaurant. Explore the surrounding area with activities like trout fishing, hiking in Tongariro National Park, and skiing.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
Rooms
9.9
Exceptional
Rated 9.9 out of 10 by 77 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location10.0
- Rooms9.8
- Amenities9.8
- Value10.0
- Food & drink9.8
Guests mention
Excellent serviceGreat attention to detail
HjordisISAmazing and best place to stay in NZ
The Chalet is very beautiful, located in a quiet area just outside Taupo with a great view over the lake. Nina is a wonderful host and gave us a lot of great recommendations and we felt like we were staying with a…
AndreaNew ZealandBeautiful, comfortable and loved it.
Amazing breakfast. Fantastic host, always happy to help with anything. Goes above and beyond. Nice and quiet and comfortable.
Nothing,
BrigitteGermanySehr herzlich und gemütlich
Phantastisches Frühstück, sehr großes Zimmer mit Balkon und Blick Richtung See. Habe mich sehr wohl gefühlt.
maurizioSpainBest place we stayed in NZ
Nina is a charming and caring host who gave us great tips on things to do and places to eat. The property is wonderful, the rooms spacious, comfortable and cozy and the breakfast was delicious!! We should have stayed…
RolandFranceBest place to stay in new Zealand so far.
Breakfast is exceptional!!!
The place in fantastic, very beautiful and very quiet.
Nina is a wonderful hostess, and you feel like visiting family.
MohammedSaudi Arabiaالف شكر لنينا خدماتها واهتمامها لايوصف
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
534 Gillespie Place, Taupo, New Zealand
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Chalet Eiger
What time is check-in and check-out at Chalet Eiger?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Chalet Eiger allow pets?
No — the property states that pets are not allowed.
Is there parking at Chalet Eiger?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Chalet Eiger?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Chalet Eiger have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Chalet Eiger?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Chalet Eiger have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Chalet Eiger?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Chalet Eiger?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Chalet Eiger?
534 Gillespie Place, Taupo.
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