Cayo Exclusive Resort & Spa

Hotel, 5-starElounda, Plaka, Agios Nikolaos, Crete, 720 53, Agios Nikolaos, GreeceShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at Elounda, Plaka, Agios Nikolaos, Crete, 720 53.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxury Spa Experience Indulge in massages, body treatments, and facials at the spa, or enjoy the indoor pool and sauna for relaxation.

Mediterranean Dining Options Savor Mediterranean cuisine at Stone Beach by Cayo or opt for 24-hour room service, with poolside bar and lounges for drinks.

Convenient Amenities Benefit from complimentary Wi-Fi, concierge services, and a hair salon, along with free buffet breakfast and event spaces.

Escape to Cayo Exclusive Resort & Spa for a luxurious seaside retreat.

What this place offers

Fitness facilities
Conference space
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Free breakfast
Health club
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop

Rooms

9.8

Exceptional

Rated 9.8 out of 10 by 108 guests who stayed here.

Cleanliness9.6
Service10.0
Location10.0
Rooms9.6
Amenities9.6
Value9.6
Food & drink10.0

Guests mention

Outstanding staffBeautiful viewsHigh-quality foodComfortable accommodations

ArleneD103EDINBURGH, SCOTLAND
October 2025
Cayo Exclusive Resort & Spa. Outstanding Hotel & Staff!!
Cayo Exclusive Resort & Spa ia a beautiful Hotel. Although we arrived after 1am Alex at reception made us feel welcome and showed us to our room where there was fruit, baklava water and a bottle of wine.
We had an…
Lyn934UNITED KINGDOM
October 2025
Fantastic hotel in great location
Location in is amazing set in the hills so the views are incredible, we booked a room with pool, but point to note £60euros per day to heat it, which was a bit disappointing, however the room was large and very…
john
October 2025
Amazing service! Fantastic hotel and property, beautiful island with wonderful people!
Highly recommended!
353berc
October 2025
Cayo wonderful holiday
Cayo was just perfect.
The staff so friendly and welcoming and not intrusive.
Our room was amazing and watching sunrise was incredible.
I had the BEST head, neck, shoulder and back massage with Eleni, she has magical…
raykellyDUBLIN, COUNTY DUBLIN
October 2025
Slice of heaven
Well, what can I say about this beautiful hotel. It's my 2nd time to visit this year, first time with my husband and kids and second time with my mum and we were welcomed back like family. The views from this beautiful…
JamesGeeTeeDORRIDGE, SOLIHULL, WEST MIDLANDS, ENGLAND
October 2025
Beautiful hotel with thoughtful design and excellent staff
This is a stunning destination with incredible views. The overall design of the hotel is beautifully done – classy, modern furnishings and attention to detail throughout, from bedrooms to poolside bars, restaurants, gym…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Elounda, Plaka, Agios Nikolaos, Crete, 720 53, Agios Nikolaos, Greece

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

Covid. Reservations are required for onsite COVID-19 testing

Check-in & Check-out. Contactless check-out is available

Covid. Free onsite COVID-19 testing (Antigen/Rapid) is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

Covid. Onsite COVID-19 testing (PCR) is available

General. Masks are available to guests

General. Events/parties not allowed

Guest type. Essential workers only - NO

Sustainability Certifications. Travelife

Accessibility. No elevators

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

General. Property is cleaned with disinfectant

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Shield between guests and staff in main contact areas

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April 15 to October 31. Pool access available from 10:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-out is available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Cayo Exclusive Resort & Spa

What time is check-in and check-out at Cayo Exclusive Resort & Spa?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Cayo Exclusive Resort & Spa allow pets?

No — the property states that pets are not allowed.

Is there parking at Cayo Exclusive Resort & Spa?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Cayo Exclusive Resort & Spa have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Cayo Exclusive Resort & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Cayo Exclusive Resort & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Cayo Exclusive Resort & Spa?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Cayo Exclusive Resort & Spa have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Cayo Exclusive Resort & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Cayo Exclusive Resort & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Cayo Exclusive Resort & Spa?

Elounda, Plaka, Agios Nikolaos, Crete, 720 53, Agios Nikolaos.

Other places we book in Agios Nikolaos

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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