property, 5-starRua Das Flores 171, Gramado, BrazilShow on map
Guests rate it highest for location, service and food.
9.442ReviewsIndulge at the Luxurious Spa
Pamper yourself with a visit to the spa, offering massages, body treatments, and facials. Take advantage of the health club, indoor pool, and sauna for ultimate relaxation.
Diverse Recreational and Dining Options
Enjoy recreational amenities and delicious meals with us. Relax with a drink at the bar/lounge, savor a meal at the restaurant, or opt for 24-hour room service. A complimentary full breakfast is served daily.
9.4
Rated 9.4 out of 10 by 42 guests who stayed here.
Uma experiência incrivel.Tudo perfeito.
Wine experience no mirante, com jantar no restaurante quero fazer mais mil vezes.
Suites mountain pine, simplesmente excelente.
O Staff, concierge Gabrielle e o garçon do…
Equipe sensacional criaram experiências incríveis para nós. Lugar incrível para se passar momentos especiais.
Simplesmente espetacular a nossa estadia nesse feriado, tudo impecável. Os colaboradores do castelo pensam em tudo visando conforto dos hóspedes. Desde a recepção até os mínimos detalhes, digno de nota 10. Agradecemos…
Funcionários atenciosos, solicitos, porém as condições do quarto e do banheiro poderiam ser melhores. Ah, as toalhas parecem panos de chão de tão velhas e usadas.
Deixou bastante a desejar pela relação valor e o que oferecem. Tem uma vista bonita.
Saímos com a sensação de que não vale o que cobram.
Alguns comentários:
=> A toalha do banheiro é velha e rasgada;
=> Banheira do banheiro não recolhe toda a água por causa de uma manutenção mal feita no ralo;
=> Café…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Rua Das Flores 171, Gramado, Brazil
Guests rate the location 10.0 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Pets. Pet max weight (per pet) in kg is 10
Pets. Pets cannot be left unattended
Accessibility. No elevators
Pets. Pets allowed
Pets. Pet max weight (per pet) in lb is 22
General. Professional property host/manager
Pets. Maximum number of pets per room 1
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Rua Das Flores 171, Gramado.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.