Very good
Guests rate it highest for location, service and amenities.
8.51,255Reviews- Check-in from 1:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Jr. Cajamarca 556.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Charming 3-Star Hotel in Puno
City Views and Convenient Amenities Enjoy stunning city views from the comfort of your air-conditioned room at Casona Plaza Balsa Inn. With a restaurant and bar on-site, indulge in delicious meals and drinks without having to leave the hotel. The 24-hour front desk is ready to assist you with any needs, from room service to organizing tours around the area.
Comfortable Rooms with Modern Features Relax in well-equipped rooms featuring flat-screen TVs, cable channels, and safety deposit boxes for your convenience. The hotel ensures a cozy stay with complimentary WiFi, bed linen, and towels provided in each room.
Prime Location and Nearby Attractions Conveniently situated just 90 meters from San Antonio Church, Casona Plaza Balsa Inn offers easy access to Plaza de Armas Puno, Huajsapata Hill, and Corregidor House. Explore the city with ease and return to the hotel to unwind in comfort.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,255 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location9.1
- Rooms8.5
- Amenities8.6
- Value8.5
- Food & drink8.1
Guests mention
Friendly staffGood locationComfortable beds
sabrinaItalyBuona la posizione ma il resto è da rivedere
Posizione top
Colazione non organizzata ovvero non c’è refill. Asciugamani bagnati. Scaldini rotti. Stanze con finestra sul corridoio o sulla chiostrina della cucina
MorenaItalyStanza grande, colazione buona, personale gentile e disponibile.
Muri sottilissimi (ma in Perù è normale).
GuidoItalyStruttura situata in posizione centrale. Camera spaziosa e sicurezza Inn.
ElisendaSpainUbicación ideal y hotel bien
Hotel con ubicación ideal. Buen servicio de recepción. Desayuno tipo buffet muy completo. Habitación con calefacción. Nos guardaron las maletas todo el día del checkout.
Habitación muy pequeña. El desayuno estaba muy…
ChristopheGFParfait pour une nuit. Simplicité et bien placé
Le confort, chambre propre et grande. L’accueil et la disponibilité du personnel.
MadelaineFranceEmplacement très central, hôtel confortable, parfait pour quelques nuits à Puno!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Jr. Cajamarca 556, Puno, Peru
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 11:30 PM
Check-out by 10:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casona Plaza Balsa Inn
What time is check-in and check-out at Casona Plaza Balsa Inn?
Check-in is from 1:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casona Plaza Balsa Inn allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Casona Plaza Balsa Inn?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Casona Plaza Balsa Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casona Plaza Balsa Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casona Plaza Balsa Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casona Plaza Balsa Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casona Plaza Balsa Inn?
Jr. Cajamarca 556, Puno.
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