Casa Xelaju

Hotel, 3-starCallejon 15 D 13-02, zona 1, Near Parque a Paco Perez, Quetzaltenango, Quetzaltenango, QuetzaltenangoShow on map

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8.0 · Very good4 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.0 out of 10, at Callejon 15 D 13-02, zona 1, Near Parque a Paco Perez, Quetzaltenango, Quetzaltenango.

Rooftop Terrace and Garden Views

Take in the stunning views from the rooftop terrace and garden at Casa Xelaju. Enjoy the relaxing ambiance and immerse yourself in the beauty of the surroundings.

Convenient Amenities

Benefit from complimentary wireless internet access, a television in the common area, and tour/ticket assistance during your stay at Casa Xelaju. Additionally, make use of the barbecue grills for a delightful outdoor dining experience.

What this place offers

Television in common areas
Library
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Tours/ticket assistance
Free self parking
Rooftop terrace
Airport transportation - pickup (surcharge)
Water dispenser

Rooms

8.0

Very good

Rated 8.0 out of 10 by 4 guests who stayed here.

Cleanliness7.5
Service8.0
Location8.0
Rooms8.0
Amenities7.5
Value7.0
Food & drink7.0

Guests mention

Clean roomsFriendly staffConvenient locationComfortable rooms

Steve
March 2025
Awesome experience! Easy off-street, gated parking. Large apartments, super comfortable, and all the water is drinkable! And Gilda was amazing. Whatever they pay her, it’s not enough!
Maria
September 2024
The woman who helped us get settled was so kind and comforting. The place felt very secure and safe. Would highly recommend to anybody!
Jose
July 2024
Fully furnished 2 bedroom apartment.
Fully furnished, 2 bedroom apartment. Great for a family visit to Xela. Only a 5 minute to the central park. We enjoyed our stay.
Yuan
November 2019
The owner didn’t know I was coming. The hotel was locked.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.

Where you’ll be

Callejon 15 D 13-02, zona 1, Near Parque a Paco Perez, Quetzaltenango, Quetzaltenango, Quetzaltenango

Guests rate the location 8.0 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

General. Gap period enforced between guest stays - 72 hours

Sustainability Certifications. Property confirms they are implementing guest safety measures

General. Guest accommodation is sealed after cleaning

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Covid. Property does not offer onsite COVID-19 testing

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Health & Safety. Property does not require health documentation at check-in

General. Shield between guests and staff in main contact areas

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Casa Xelaju

What time is check-in and check-out at Casa Xelaju?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casa Xelaju allow pets?

No — the property states that pets are not allowed.

Is there parking at Casa Xelaju?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Casa Xelaju have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Casa Xelaju?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Casa Xelaju have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Casa Xelaju?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Casa Xelaju?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa Xelaju?

Callejon 15 D 13-02, zona 1, Near Parque a Paco Perez, Quetzaltenango, Quetzaltenango, Quetzaltenango.

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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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