Casa Polanco Hotel Boutique

Hotel, 5-star84 Luis G. Urbina Polanco III Sección, Mexico City, MexicoShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at 84 Luis G. Urbina Polanco III Sección.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious 5-Star Stay in Mexico City

Top-Notch Amenities: Casa Polanco Hotel Boutique boasts free bikes, a fitness centre, and a delightful terrace. Indulge in exquisite dining at the on-site restaurant.

Elegant Rooms: Enjoy air-conditioned rooms with modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even offer a balcony with stunning city views.

Prime Location: Explore nearby attractions such as the National Museum of Anthropology and Soumaya Museum. Conveniently located just 15 km from Benito Juarez International Airport.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 102 guests who stayed here.

Cleanliness9.4
Service10.0
Location10.0
Rooms9.9
Amenities9.8
Value9.4
Food & drink8.3

Guests mention

Incredible hospitalityExcellent accommodations

Jose LuisMexico
June 2026Couple
Everything
RyanUnited States
January 2026Couple
Can't wait to go back - just amazing.
Casa Polanco was the most enjoyable place that we have ever stayed.
Nothing - everything was fantastic
ArtemRussian Federation
January 2026Couple
Супер отель в Поланко
Супер отель! Мы ощущали заботу с первого дня…прекрасное расположение, стильные и удобные номера и замечательный персонал!! Рекомендую всем!!
Нет такого
RanIsrael
October 2025Group
Incredible hospitality in Polanco CDMX
Incredible staff and service. Top quality.
Angeles BrisSpain
October 2025Solo traveller
Un escondite en el corazón de Polanco
Todo, realmente supero mis expectativas en todos los sentidos: atención, servicios, habitación, amenities, el masaje fue extraordinario. Logre descansar y desconectarme como queria
La comida de la cena no supero mis…
william
September 2025
We couldn’t ask for a better hotel experience. Actually it’s hard to call Casa Polanco a hotel; it’s more like a charming Hacienda. From the moment you arrive, you feel like you are staying with close friends or family.…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

84 Luis G. Urbina Polanco III Sección, Mexico City, Mexico

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:30 PM

Check-out by 1:00 PM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Casa Polanco Hotel Boutique

What time is check-in and check-out at Casa Polanco Hotel Boutique?

Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casa Polanco Hotel Boutique allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Casa Polanco Hotel Boutique?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Casa Polanco Hotel Boutique have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Casa Polanco Hotel Boutique have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Casa Polanco Hotel Boutique?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Casa Polanco Hotel Boutique?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa Polanco Hotel Boutique?

84 Luis G. Urbina Polanco III Sección, Mexico City.

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