Casa de Agua
Hotel, 5-starCarretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, MexicoShow on map
Fabulous
Guests rate it highest for food, amenities and service.
8.761Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Very good locationGuests rate the location 8.6 out of 10, at Carretera Ixcatepec-Amatlán #20 Col. del Carmen.
- Free parkingThe property states parking on site is free for guests.
Mountain Views and Luxury Accommodations Casa de Agua offers 5-star accommodations with breathtaking mountain views. Each room is equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies and pool views, ensuring a luxurious stay for all guests.
Relaxation and Dining Options Guests can unwind at the outdoor swimming pool, sun terrace, or hot tub, perfect for relaxation. The hotel also boasts a restaurant serving delicious à la carte and American breakfast options. Additionally, there is a bar where guests can enjoy refreshing drinks in a serene garden setting.
Convenience and Hospitality With services like room service, luggage storage, and attentive staff providing bed linen and towels, Casa de Agua prioritizes guest comfort and convenience. The proximity to Benito Juarez International Airport makes it a convenient choice for travelers. Book now for an unforgettable stay at Casa de Agua.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Garden
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 61 guests who stayed here.
- Cleanliness8.1
- Service8.9
- Location8.6
- Rooms8.3
- Amenities9.1
- Value8.6
- Food & drink9.1
Guests mention
Great foodFriendly staffExcellent amenities
GenevieveUnited StatesExceptional quality and service. The best place to unwind.
Beautiful property and design that mimic nature, the pool was gorgeous. If you are looking for a quiet escape this is the place to be. All we wanted was a quiet and relaxing getaway and this hotel delivered. The staff…
DianaMexicoExcelente servicio de todo el personal, diseño bonito, la cama cómoda, la cómida deliciosa, los masajes buenos, en general fue muy buena la experiencia y sin duda me volveria a quedar.
Todo me gustó
Roldan HMexicoSemana de descanso, Sol y Alberca
El servicio es de primera, todo el staff y gente del hotel es muy atenta y siempre preguntando su necesitas algo, en resumen mi estancia fue muy buena y placentera.
La relación calidad-precio no me gustó mucho los…
JessicaMexicoMuy buena
Los alimentos muy buenos
albertoMexicoExcelente
Excelente
N/A
ValeriaMexicoBelow my expectations.
The rooms are very small and not practical. The shower leaked out into the room. The toilet did not have a toilet cover, there is no tissues in the room. The bathroom “wall” is glass, little to no privacy. And the walls…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán, Mexico
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa de Agua
What time is check-in and check-out at Casa de Agua?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa de Agua allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa de Agua?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa de Agua have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Casa de Agua?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Casa de Agua have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casa de Agua have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Casa de Agua?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa de Agua?
Carretera Ixcatepec-Amatlán #20 Col. del Carmen, Tepoztlán.
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