Captains Club Hotel

Hotel, 4-starWick Lane, Christchurch, England, BH23 1HU, Christchurch, United KingdomShow on map

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Top rated

Guests rate it highest for location, service and amenities.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at Wick Lane, Christchurch, England, BH23 1HU.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Spa Experience Pamper yourself with massages, body treatments, and facials at the on-site spa. Enjoy additional amenities like a spa tub, sauna, and complimentary wireless internet access.

Gourmet Dining and Entertainment Indulge in local and international cuisine at Captain's Table restaurant, or opt for 24-hour room service. Unwind with a drink at the bar/lounge and savor a daily complimentary full breakfast.

Convenient Location and Upscale Comfort Located on the riverwalk near various attractions, this upscale hotel offers 29 air-conditioned rooms with plasma TVs and free Wi-Fi. Enjoy stellar service with amenities such as concierge services, dry cleaning, and free self-parking.

Book now for an unforgettable stay at Captains Club Hotel in Christchurch, where luxury meets comfort!

What this place offers

Elevator
Bicycle rentals nearby
Fireplace in lobby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
Meeting rooms

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 86 guests who stayed here.

Cleanliness8.7
Service9.7
Location10.0
Rooms9.2
Amenities9.7
Value9.7
Food & drink8.2

Guests mention

Great viewFriendly staffComfortable accommodationsGood amenities

Kate
October 2025Family
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!)
Would highly recommend and loved the 3 bed suite as a family of 5
Dawn
October 2025
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all…
Gwenda
September 2025
Good, shame about the food
Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Audrey
August 2025
Great stay!
Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Richard
August 2025
Great facilities and ideal location to explore.
Gwyn
July 2025
River view and surroundings. Not pristine in bedroom & bathroom

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Wick Lane, Christchurch, England, BH23 1HU, Christchurch, United Kingdom

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

Children and extra beds. No rollaway/extra beds available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

General. Cashless transactions are available

General. Masks are available to guests

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

Sustainability Certifications. Green Tourism Program

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Pool access available from 8:00 AM to 7:00 PM. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Captains Club Hotel

What time is check-in and check-out at Captains Club Hotel?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Captains Club Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Captains Club Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Captains Club Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Captains Club Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Captains Club Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Captains Club Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Captains Club Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Captains Club Hotel?

Wick Lane, Christchurch, England, BH23 1HU, Christchurch.

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