C'haya Hotel
Hotel, 3-starNo.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, MalaysiaShow on map
8.2 · Very good2,408 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at No.7 Jalan Tanjung Aru, Tanjung Aru.
- Free parkingThe property states parking on site is free for guests.
Modern Rooms with Amenities Enjoy comfortable rooms with parquet flooring, flat-screen TV, and en suite bathroom with free toiletries. Some rooms even have a bathtub and washing machine.
Dining Options and Rooftop Infinity Pool Indulge in daily buffet breakfast at Amuse Cafe or sip drinks at Cielo Bar. Take a dip in the rooftop infinity pool while enjoying panoramic views of Kota Kinabalu.
Convenient Services and Location Benefit from 24-hour reception assistance, free WiFi, luggage storage, and daily housekeeping. Explore nearby attractions like Tanjung Aru Beach and Kinabalu Golf Course.
Book now to experience a relaxing stay at C'haya Hotel with modern amenities and convenient services.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Business center
Rooms
8.2
Very good
Rated 8.2 out of 10 by 2,408 guests who stayed here.
- Cleanliness8.1
- Service8.6
- Location9.1
- Rooms8.1
- Amenities8.1
- Value8.1
- Food & drink7.5
Guests mention
Good locationClean roomsSpacious roomsHelpful staff
FELIXMalaysiaNice vibe
TraceyAustraliaDisappointed in what was provided for the cost.
Proximity to airport.
Facility is not maintained - damage in bedroom
midiMalaysiaStaf sini jujur terutamanya pembersih, barang kemas isteri tertinggal. Dorang kasi simpan dan tunggu kami ambil. Kasitau boss, kasi itu staf-staf terlibat penghargaan 👍👍👍
SylvieLUPeople were nice.
The room overlooked the parking lot — no pleasant view whatsoever. It was also much smaller than the pictures suggested. There was no bathtub in the bathroom, and we had an issue with the toilet. On top…
linTW1.24小時入住和退房，方便搭乘深夜或凌晨飛機的旅客
2.房間空間很大，設備完善
1.臨路的房間隔音很差，車聲隆隆，影響睡眠
MusliMalaysiaWater pressure good, location nearby, clean
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Malaysia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about C'haya Hotel
What time is check-in and check-out at C'haya Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does C'haya Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at C'haya Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does C'haya Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does C'haya Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does C'haya Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at C'haya Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book C'haya Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is C'haya Hotel?
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu.
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