Bürgerhofhotel Köln

Hotel, 3-starBürgerstraße 16-18, Cologne, GermanyShow on map

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7.0 · Good76 reviews

Check-in from 2:00 PMCheck-out by 11:00 AM.
Very good locationGuests rate the location 8.3 out of 10, at Bürgerstraße 16-18.
Breakfast availableIncluded on some rates — the board is shown on each room.

Centrally Located

Enjoy the convenience of being at the heart of Cologne's Innenstadt district, with attractions like City Hall, Wallraf Square, and the Rhine just steps away.Cozy Accommodations

Unwind in one of our 11 well-appointed guestrooms, each featuring modern amenities like flat-screen TVs, complimentary Wi-Fi, and comfortable sitting areas.Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast available daily for a fee, providing a variety of options to suit every palate.Secure your stay at Bürgerhofhotel Köln now for a memorable experience in Cologne!

What this place offers

Breakfast available (surcharge)
Television in common areas
Multilingual staff
Front desk (limited hours)
Smoke-free property
Upper floors accessible by stairs only
Free WiFi
Wheelchair accessible

Rooms

7.0

Good

Rated 7.0 out of 10 by 76 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.3
Rooms7.9
Amenities7.5
Value6.5
Food & drink7.0

Guests mention

Excellent locationFriendly staff

Rory
May 2025
Excellent location and friendly staff.
Jack
September 2023
Very close to the Cathedral and train station within one block. In the middle of all of the restaurants and historic area. No staff really on site, a desk clerk for a few hours but nothing needed, the instructions are…
Maria
August 2023
Empfangs/Personalservice fand ich nicht so gut
Verified traveler
March 2023
Not a good hotel
Not clean, uncomfortable and loud. Also, be aware the front office is only open 2-6pm, so you can't check in any other time or leave your luggage. Pay a little bit more to stay elsewhere!
Samira
July 2020
Hält ein was es verspricht
Super herziges einfaches zimmer mitten in der stadt 3 min vom dom entfernt. Wir kamen mit dem auto und nebendran hat es ein parkhaus. 18.- fuer 24h ist völlig in ordnung.
Bin zufrieden
Verified traveler
June 2020
Zimmer war ausreichend von der Größe. Was unmöglich war ist,dass am Wasserhahn im Bad grüner Schimmel war. Bin was das angeht sehr enttäuscht.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated November 2025.

Where you’ll be

Bürgerstraße 16-18, Cologne, Germany

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 06:00 PM

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

The front desk is open daily from 6 AM - 6 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Pets. Pets not allowed

General. Property follows guide to reopening vacation rentals (DTV & DFV - Germany)

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Check-in & Check-out. Contactless check-out is available

General. Guests are provided with free hand sanitizer

General. Cashless transactions are available

General. Masks are available to guests

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Bürgerhofhotel Köln

What time is check-in and check-out at Bürgerhofhotel Köln?

Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Bürgerhofhotel Köln allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Bürgerhofhotel Köln?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Bürgerhofhotel Köln have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Bürgerhofhotel Köln have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Bürgerhofhotel Köln?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Bürgerhofhotel Köln?

Bürgerstraße 16-18, Cologne.

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