Hotel, 4-starOrtahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp, TurkeyShow on map
7.2 · Good23 reviews
Recreation and Dining Options Indulge in entertainment at the nightclub or relax by the outdoor pool. Enjoy meals at 2 gourmet restaurants or opt for 24-hour room service and a cozy coffee shop offering snacks. Unwind with a drink at the bar, by the pool, or at the poolside bar.
Luxurious Amenities Stay connected with free Wi-Fi, utilize concierge services, and enjoy a complimentary buffet breakfast. The hotel also offers a television in a common area, dry cleaning facilities, and a 24-hour front desk.
Prime Location Located in Ürgüp, steps away from Göreme National Park and a short drive to attractions like Goreme Open Air Museum. The hotel's proximity to major landmarks makes it an ideal choice for travelers.
Book your stay at Burcu Kaya Hotel for an unforgettable experience amidst Cappadocia's beauty.
7.2
Rated 7.2 out of 10 by 23 guests who stayed here.
The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could…
Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just…
Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay.
To summarize the issues:
1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for…
Hotel infrastructure good but away from the city. No blame on tour company becoz we selected the hotel.
Restaurant staff was not good at all , comparing our experience at other hotels it was not good.
They even charged…
Awesome place, especially Cappadocia, hot air ballon, the open air museum with Nigar our first guide and Birk our second guide . Both are so well versed with the history of their country and beyond that they know a lot…
Tiny room. Staff and guests not wearing masks. Unfriendly cafeteria workers. The pool (there are 2) was great. Industrial tourism spot...
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp, Turkey
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
No children
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Covid. Reservations are required for onsite COVID-19 testing
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
Covid. Onsite COVID-19 testing (PCR) is available
General. Masks are available to guests
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Social distancing measures are in place
General. Professional property host/manager
General. Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)
General. Protective clothing is available to guests
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Health & Safety. Property does not require health documentation at check-in
General. Shield between guests and staff in main contact areas
General. Masks are compulsory at the property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
The seasonal pool will be open from May 15 to October 31. Cashless payment methods are available for all transactions. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Ortahisar Kasabasi, Ürgüp, Nevsehir, 50400, Ürgüp.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.