Buganvillas Hotel Suites & Spa
Hotel, 4-starAv. Roca y Coronado No. 901, Santa Cruz, 2218, Santa CruzShow on map
7.4 · Good52 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.5 out of 10, at Av. Roca y Coronado No. 901, Santa Cruz, 2218.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Amenities Enjoy our outdoor pool, tennis court, and sauna for a relaxing stay.
Dining and Drinking Options Dine at Soho, our restaurant with a bar/lounge, or opt for room service with a poolside bar.
Convenience and Comfort Indulge in amenities like complimentary Wi-Fi, a hair salon, and premium bedding for a cozy stay.
Book your stay now at Buganvillas Hotel Suites & Spa and experience luxury in the heart of Santa Cruz!
What this place offers
- Elevator
- Fitness facilities
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Wedding services
- Pool umbrellas
Rooms
7.4
Good
Rated 7.4 out of 10 by 52 guests who stayed here.
- Cleanliness5.0
- Service4.0
- Location6.5
- Rooms6.0
- Amenities5.0
- Value3.0
- Food & drink5.0
Guests mention
Well locatedSpacious rooms
CharlotteA scam!
The correct description would be that it is a Air & B without a Stowe/owen/kitchen supplies but with a refrigerator. What they claim at the web page IS NOT correct. The pool is correct and there is a restaurant, a one…
LailaGammelt og veldig slitt og skittent.
Det var et fint hotell for 20 år siden. Men ikke vedlikeholdt.
JaimeDesmejora en vez de mejorar
El Hotel es bonito, pero tienen su mobiliario bastante descuidado en la piscina y el servicio no es nada bueno. Tardan mucho para cosas simples y la piscina no está temperada como solía estar, han desmejorado mucho
DiegoLas piscinas son lindas y grandes, no son atemperadas.
Pero las camillas de bronceo están todas rotas.
Absolutamente todas las instalaciones necesitan una remodelación, el gimnasio no tiene ni aire acondicionado.
El…
Sandra👍
alejandrosi no renuevan se que el hotel antes era lindo pero la pandemia lo cambio todo pero si siguen con esa infraestructura antigua y sucia no creo que vuelva a ir, con el precio que pague consigo otro mejor
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Av. Roca y Coronado No. 901, Santa Cruz, 2218, Santa Cruz
Guests rate the location 6.5 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guest accommodation is sealed after cleaning
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Gap period enforced between guest stays - 48 hours
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Cashless transactions are available
General. Masks are available to guests
Guest type. Essential workers only - NO
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Shield between guests and staff in main contact areas
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Buganvillas Hotel Suites & Spa
What time is check-in and check-out at Buganvillas Hotel Suites & Spa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Buganvillas Hotel Suites & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Buganvillas Hotel Suites & Spa?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Buganvillas Hotel Suites & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Buganvillas Hotel Suites & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Buganvillas Hotel Suites & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Buganvillas Hotel Suites & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Buganvillas Hotel Suites & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Buganvillas Hotel Suites & Spa?
Av. Roca y Coronado No. 901, Santa Cruz, 2218, Santa Cruz.
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