Brougham Heights Motel
Motel, 5-star54 Brougham Street, New Plymouth, New ZealandShow on map
Very good
Guests rate it highest for location, service and value.
8.41,007Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at 54 Brougham Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious Spa Baths in Every Unit Experience ultimate relaxation with spa baths included in all units at Brougham Heights Motel. Unwind after a day of exploring the city in the comfort of your own private spa.
Convenient Self-Catering Kitchens Enjoy the convenience of self-catering kitchens in every unit. Whether you prefer cooking your own meals or just having the option to store and prepare snacks, our kitchens provide flexibility for your stay.
Worry-Free Stay with Added Facilities Benefit from our additional facilities such as the motel charge-back option at local restaurants and free secure parking on-site. At Brougham Heights, we ensure that your stay is not only comfortable but also convenient and stress-free.
Book your stay at Brougham Heights Motel now to experience these fantastic amenities and more!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Business center
- Heating
- Family rooms
Rooms
8.4
Very good
Rated 8.4 out of 10 by 1,007 guests who stayed here.
- Cleanliness7.9
- Service8.6
- Location9.1
- Rooms8.1
- Amenities8.3
- Value8.5
- Food & drink8.1
Guests mention
Good locationFriendly staffSpacious rooms
RachelNew ZealandIf wanting to be close to city and foreshore, this is worth a look.
A block away from the CBD, room was spacious, clean and tidy. We had a mezzanine bedroom, plenty of room for a whanau.
No complaints, was exactly as you would expect.
JanetNew ZealandProbably wouldn't stay here again.
The continental breakfast was ok
The location was right in town.
The bathroom was disgraceful.
The shower curtain was really dirty and mouldy as was the rest of the bathroom.
The bed was very uncomfortable and the…
MatthewNew ZealandWas a nice place manager with baby was nice may stay again
View nice bedding comfortable place warm
Lady seemed a bit abrupt. Little rude about manager signing us in instead of her.
Place was not exactly clean walls in bathroom things in bath and old lashes lying around.
JasmineNew ZealandBeautiful room everything was great
EngelbrechtNew ZealandNice and central. Would recommend!
AkshayNew ZealandBrilliant location
The room we got was outdated, furniture was badly stained, we had to put a blanket on it to sit. Spa bath was all chipped in many places and looked horrible to even try. We have stayed here before and…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
54 Brougham Street, New Plymouth, New Zealand
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 06:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests who will arrive after 9 pm must contact the motel prior to their arrival using the details provided by the booking confirmation email. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Brougham Heights Motel
What time is check-in and check-out at Brougham Heights Motel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Brougham Heights Motel allow pets?
No — the property states that pets are not allowed.
Is there parking at Brougham Heights Motel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Brougham Heights Motel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Brougham Heights Motel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Brougham Heights Motel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Brougham Heights Motel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Brougham Heights Motel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Brougham Heights Motel?
54 Brougham Street, New Plymouth.
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