8.0 · Very good1,678 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.0 out of 10, at 1299 Umgeni Road.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just a short distance from major stadiums and the Durban ICC, Britannia Hotel offers easy access to key attractions in Durban.
Comfortable Accommodation With well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms, guests can relax in comfort during their stay at Britannia Hotel.
Exceptional Service The hotel's 24-hour front desk staff fluent in English and Zulu are dedicated to providing top-notch service, ensuring a pleasant and memorable experience for all guests.
Experience convenience, comfort, and exceptional service at Britannia Hotel - book your stay now for an unforgettable Durban getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
Rooms
8.0
Very good
Rated 8.0 out of 10 by 1,678 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location7.0
- Rooms7.5
- Amenities8.0
- Value8.5
- Food & drink8.5
Guests mention
Clean and comfortable roomsFriendly staffDecent food optionsGood location
SamkelisiweSouth AfricaI loved the paintings
The paintings oñ the walls beautiful, ancient vibes loved them.
NelisiweSouth AfricaStay was amazing, great staff from receptionist to room service.
They could hire or put more people and the kitchen, we had to wait 45mins for our breakfast and the order was mixed up.
KoketsoSouth AfricaClean rooms
The food
Ntombi yomlunguSouth AfricaBritannia Hotel, Durban. Comfortable, clean, great food, and very welcoming staff. Highly recommend it!
There is nothing not to like here
BucysiweSouth AfricaBreakfast was good but i wish they could add like cappuccino or hot chocolate and Bar fridge in the rooms
Nothing
MzimelaSouth AfricaThe only thing to talk about is the staff they make sure we all feel welcomed i love every single of them if i did not f
The staff is making everything easier yoooh i love everyone i met there my sisters in reception you are the God sent in that property without you that hotel is a pakistan without a shoo🤣
The breakfast is not ayoba
The…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
1299 Umgeni Road, Durban, South Africa
Guests rate the location 7.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Britannia Hotel
What time is check-in and check-out at Britannia Hotel?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Britannia Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Britannia Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Britannia Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Britannia Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Britannia Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Britannia Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Britannia Hotel?
1299 Umgeni Road, Durban.
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