Birkenhead House
Hotel, 5-star119 11th Street, Hermanus, South AfricaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.866Reviews- Check-in from 2:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 119 11th Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious Beachfront Retreat
Indulge in Luxury: Each suite at Birkenhead House offers individually decorated luxury, with amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast stunning sea or mountain views.
Unwind and Relax: Take advantage of the hotel's patio overlooking the Atlantic Ocean, perfect for enjoying lunch and a selection of wines. During whale season, catch a glimpse of these majestic creatures. Additionally, pamper yourself at the on-site spa or take a dip in one of the two swimming pools.
Inclusive Hospitality: Your stay at Birkenhead House includes a plethora of amenities such as all meals, local beverages, snacks, a full mini-bar, laundry services, and transfers to and from Hermanus town centre.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 66 guests who stayed here.
- Cleanliness8.4
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Beautiful viewsExceptional serviceUnique atmosphereAmazing foodExclusive experience
BeverleySouth AfricaThe staff were very friendly and helpful.
The hotel is not suitable for people with mobility issues. There are a lot of stairs and not all have handrails.
leiChina环境好，位置好，风景好，服务好
没有
JaneUnited KingdomProbably the most tasteful “beach house” on the planet.
Pure perfection. Like coming home. BH is my favourite hotel in the world. Stunning location above the beach. Spectacular views. Beautiful rooms with such comfortable beds. Amazing,knowledgable, kind and friendly staff.…
ChrisSouth AfricaThis place is a Dump
Only the views
No Mirror anywhere
Very dirty from arrival
Plugs not working
Cockroaches everywhere even in our suitcases
Water leaks
Damp smelling so could not sleep
I expect a full refund
Worst holiday ever
Very bad…
PerUnited StatesBeautiful location, pricey
Location
I thought that the staff was inattentive at times
AxelBelgiumA unique atmosphere in a stunning setting!
Let me start this review with a little spoiler: we had originally booked just one night, as a stopover on our road trip along the Garden Route. Well, barely 20 minutes after our arrival — after the tour of our room and…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
119 11th Street, Hermanus, South Africa
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 02:30 PM
Check-out by 11:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Payment via a Paygate is required. The property will contact you after you book to provide instructions. All bookings from 1 March 2022 will have a Community and Conservation fee that will be charged in addition to the accommodations. This nonprofit fee goes towards our community and conservation projects. The property will contact you with further details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Birkenhead House
What time is check-in and check-out at Birkenhead House?
Check-in is from 2:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Birkenhead House allow pets?
No — the property states that pets are not allowed.
Is there parking at Birkenhead House?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Birkenhead House have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Birkenhead House?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Birkenhead House have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Birkenhead House?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Birkenhead House?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Birkenhead House?
119 11th Street, Hermanus.
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