Bienville House
Hotel, 3-star320 Decatur St, New Orleans, Louisiana, 70130, New Orleans, LA, United StatesShow on map
Top rated
Guests rate it highest for location, service and food.
9.0347Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 320 Decatur St, New Orleans, Louisiana, 70130.
Luxurious Accommodations Stay in one of 83 guestrooms featuring flat-screen TVs, down comforters, and Frette Italian sheets. Enjoy complimentary Wi-Fi and designer toiletries in the private bathrooms with rainfall showerheads.
Top-Notch Amenities Relax by the outdoor pool, hit the fitness center, or dine at the restaurant with room service available. Sip on drinks at the bar/lounge and take advantage of the complimentary Wi-Fi, concierge services, and business center.
Prime Location Located in the French Quarter, just steps away from popular attractions like Canal Street and Bourbon Street. Explore nearby landmarks such as the Mississippi River and Caesars New Orleans Casino.
Experience luxury and convenience at Bienville House - book today!
What this place offers
- Elevator
- Fitness facilities
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Free use of nearby fitness center
- Express check-out
- Meeting rooms
- Smoke-free property
- Express check-in
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 347 guests who stayed here.
- Cleanliness7.8
- Service9.8
- Location10.0
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink8.8
Guests mention
Great locationFriendly staffSpacious rooms
F4917TRfionarLovely setting; poor customer service
The location was great if you want to be in the French Quarter and the owners have stayed true to the building's 19th century origins with the decor. A highlight is the beautiful courtyard around the salt water pool…
shannonc2182PITTSBURGH, PENNSYLVANIACharming hotel in a great location
Located on a quiet street in the French quarter with walkability to many of the sights. We stayed in a balcony room over looking the pool courtyard in march and it was nice leaving the doors open and letting a light…
elizabethgI992CRComfort and location all in one
Five star service! While I wouldn't consider the hotel luxurious it is perfection. Our room was comfortable and quiet. The beds and pillows hugged us to sleep. The hotel had all the amenities we needed. The location is…
LilidallaA Happy Place
I reviewed the Bienville House a few years ago and just want to reiterate that this is a great hotel. We were there for three nights this past week and again encountered nothing but good things and good people. The…
653sallynKANSASGreat location and history
Not easy to sleep with the sound of the elevator resonating through the room. But comfy, huge soft bed, clean and spacious room, and lovely glimpse of the Mississippi River from our terrace.
The location can’t be beat,…
Trip313844Wonderful Experience in March 2026
Will stay here again. Within walking distance of SOOOOOOOOOO many places to shop, eat, and drink. Helpful staff. Clean room. No complaints at all.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
320 Decatur St, New Orleans, Louisiana, 70130, New Orleans, LA, United States
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 11:00 PM
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets. Maximum number of pets per room 2
Pets. Only dogs and cats are allowed
Pets. Service animals are exempt from fees/restrictions
Pets. Pets allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 10 AM to 10 PM. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Bienville House
What time is check-in and check-out at Bienville House?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Bienville House allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Bienville House?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Bienville House have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Bienville House?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Bienville House?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Bienville House?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Bienville House?
320 Decatur St, New Orleans, Louisiana, 70130, New Orleans, LA.
Other places we book in New Orleans
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