Best Western Toluca
Hotel, 3-starVialidad Lic. Adolfo Lopez Mateos No. 406 San Luis Mextepec, Toluca, MexicoShow on map
7.9 · Good182 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Vialidad Lic. Adolfo Lopez Mateos No. 406 San Luis Mextepec.
- Free parkingThe property states parking on site is free for guests.
Modern Comfort and Convenience
Stylish Rooms and Dining
Convenient Location and Services
Experience modern comfort at Best Western Toluca, just a short distance from Toluca's historic center and popular football stadium. Relax in stylish rooms equipped with all the amenities you need, including free WiFi and flat-screen cable TV. Indulge in a delicious mix of Mexican and international cuisine at the hotel's Tetepetl restaurant. With free private parking, a gym, and a bilingual staff at your service 24/7, your stay is sure to be convenient and stress-free. Explore the area with ease, knowing that Toluca International Airport and the Cosmovitral are within reach. Book now for an unforgettable stay!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.9
Good
Rated 7.9 out of 10 by 182 guests who stayed here.
- Cleanliness7.4
- Service8.4
- Location8.3
- Rooms7.1
- Amenities7.6
- Value8.1
- Food & drink8.2
Guests mention
Friendly staffGood locationBreakfast included
Manuel GenovevoMexicoatención personal
Jonathan JeronimoMexicoComodidad
Todo el servicio en general fue excelente
Contemplar el servicio de agua caliente en las habitaciones
DianaMexicoBueno
El desayuno
Las almohadas son incómodas
PazMexicoFalta personal en cocina
El balcón de la habitación
El desayuno no pudimos esperar teníamos prisa, solo estuvo una persona y éramos muchos huéspedes esperando el desayuno
Néstor AxelMexicoChinches y cama sucia
Nada
El curso sucio, no había agua caliente y había chinches en la cama
SilvianaMexicoBuena experiencia
El desayuno estuvo bien, me pareció una buena relación precio-calidad. Los empleados fueron muy amables y siempre dispuesto, en general fue una buena experiencia.
La ubicación es un poco complicada, no llevaba auto…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Vialidad Lic. Adolfo Lopez Mateos No. 406 San Luis Mextepec, Toluca, Mexico
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Toluca
What time is check-in and check-out at Best Western Toluca?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Toluca allow pets?
No — the property states that pets are not allowed.
Is there parking at Best Western Toluca?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Best Western Toluca?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Best Western Toluca have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Best Western Toluca?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Best Western Toluca have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Toluca?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Toluca?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Toluca?
Vialidad Lic. Adolfo Lopez Mateos No. 406 San Luis Mextepec, Toluca.
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