Best Western Plus Metepec & Suites
Hotel, 4-starVialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec, Toluca, MexicoShow on map
7.2 · Good234 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at Vialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Indulge in our upscale rooms and suites at Best Western Plus Metepec & Suites, offering a comfortable and stylish retreat during your stay in Toluca.
Convenient Location Located in the vibrant Metepec district, our hotel provides easy access to key attractions such as Nemesio Diez Stadium and Calixtlahuaca Archeological Site, ensuring you make the most of your visit.
Effortless Travel With Lic. Adolfo López Mateos International Airport just 8 km away, your journey to and from the hotel is stress-free, allowing you to relax and enjoy your time in Toluca.
Book now to experience the perfect blend of luxury, convenience, and comfort at Best Western Plus Metepec & Suites.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
Rooms
7.2
Good
Rated 7.2 out of 10 by 234 guests who stayed here.
- Cleanliness6.1
- Service8.6
- Location8.1
- Rooms6.6
- Amenities5.6
- Value7.0
- Food & drink9.1
Guests mention
Breakfast qualityFriendly staff
GustavoMexicoLa ubicación
Nada
PilarMexicoSolicite un modificación de fecha y jamás me respondieron
Nada
Que no respondieron a mi petición
JacquelineMexicoNo esta mal el hotel
La limpieza
Que estaba tapada la regadera y se salió el agua la primera vez que utilicé la regadera. Pero le dieron solución.
Las toallas de baño, se necesitan renovar.
hugoMexicoMalo
Buena ubicaión, avenida sin tráfico.
Cuando recibí la habitación el baño estaba sucio y no salió agua caliente.
BereniceMexicomuy bien
lo único es que dice motel en luces neon en la parte de afuera y creo que eso da la idea de que puede estar de peor calidad pero está muy bien, el desayuno sencillo pero muy completo con fruta, chilaquiles y huevo y…
ChaparroMexicoBest Wéstern Metepec, un fiasco.
Sólo la ubicación
Todo. Es un hotel muy viejo, ya deteriorado, habitaciones sucias, muy reducidas en espacio, baño sucio, camas vencidas, piso sucio, no lo recomiendo para nada.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Vialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec, Toluca, Mexico
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 1:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Plus Metepec & Suites
What time is check-in and check-out at Best Western Plus Metepec & Suites?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Plus Metepec & Suites allow pets?
No — the property states that pets are not allowed.
Is there parking at Best Western Plus Metepec & Suites?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Best Western Plus Metepec & Suites?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Best Western Plus Metepec & Suites have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Best Western Plus Metepec & Suites?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Best Western Plus Metepec & Suites have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Plus Metepec & Suites?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Plus Metepec & Suites?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Plus Metepec & Suites?
Vialidad Solidaridad Las Torres 638 Ote San Jeronimo Chicahualco Metepec, Toluca.
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