Best Western Plus Coco Palu
Hotel, 4-starJalan Basuki Rahmat No. 127, Kel. Birobuli Utara, Kec. Palu Selatan, Palu, IndonesiaShow on map
Fabulous
Guests rate it highest for location, food and service.
8.862Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Jalan Basuki Rahmat No. 127, Kel. Birobuli Utara, Kec. Palu Selatan.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Prime Location in Palu Best Western Plus Coco Palu is centrally located near government offices, offering convenience and accessibility to guests.
Modern Rooms with Amenities The air-conditioned guestrooms boast modern interiors, flat-screen TVs, and tea/coffee facilities, ensuring a comfortable stay. Each room also includes complimentary bathrobes, slippers, and toiletries for added luxury.
On-Site Bar and Outdoor Pool Relax and unwind at the on-site bar or take a refreshing dip in the outdoor pool. Perfect for enjoying leisurely moments during your stay.
For a seamless and enjoyable stay in Palu, book your accommodation at Best Western Plus Coco Palu today!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 62 guests who stayed here.
- Cleanliness7.9
- Service9.4
- Location9.4
- Rooms7.9
- Amenities8.4
- Value8.9
- Food & drink9.4
Guests mention
Great serviceExcellent food options
EllenTWRooms are bad
The location is very close to the airport. The breakfast is not bad.
Everything on the first floor looks fancy but the rooms are old with a lot of issues…
JamesUnited KingdomStaff were welcoming and attentive and always smiling.
Nothing.
Dimas TeguhIndonesiaDirty and decayed hotel, need proper maintenance
The hotel strategically located in the middle of the city.
The hotel was dirty, many facilities and amenities were decayed and worn out.
KarinNLVoor 1 nacht prima
Ontbijt is erg uitgebreid en lekker, personeel is erg vriendelijk
Niks
MustaphaFranceParfait
Les réceptionnistes sont d'une aide et d'une gentillesse exceptionnelles. Le buffet du petit déjeuner est excellent. La vue sur la ville est chouette. Très bonne adresse !
Rien
KetutUnited KingdomClose to airport and city centre
When you have a shower the water not strong and also some mouldy silicone
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Basuki Rahmat No. 127, Kel. Birobuli Utara, Kec. Palu Selatan, Palu, Indonesia
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 08:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Plus Coco Palu
What time is check-in and check-out at Best Western Plus Coco Palu?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Plus Coco Palu allow pets?
No — the property states that pets are not allowed.
Does Best Western Plus Coco Palu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Best Western Plus Coco Palu?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Best Western Plus Coco Palu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Best Western Plus Coco Palu?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Best Western Plus Coco Palu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Plus Coco Palu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Plus Coco Palu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Plus Coco Palu?
Jalan Basuki Rahmat No. 127, Kel. Birobuli Utara, Kec. Palu Selatan, Palu.
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