Top rated
Guests rate it highest for service, location and cleanliness.
9.23,043Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Juan Reusch 445.
- Free parkingThe property states parking on site is free for guests.
Modern Accommodation with Great Amenities
Fitness Centre, Restaurant, and Bar Enjoy a workout in our fitness centre, savor delicious meals at our restaurant, and unwind with a drink at the bar.
City Views and Comfortable Rooms Select rooms offer stunning city views, and all rooms feature a coffee machine, air conditioning, and a desk for your convenience.
Convenient Business Facilities Take advantage of our business centre, 24-hour front desk, and vending machines with drinks during your stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 3,043 guests who stayed here.
- Cleanliness9.3
- Service9.7
- Location9.4
- Rooms9.3
- Amenities9.1
- Value8.8
- Food & drink8.8
Guests mention
Comfortable roomsFriendly staffClean facilitiesExcellent location
CARLOSChileEl desayuno es completísimo y muy bien atendido; destaca también la ubicación ya que se encuentra cercano al Mall Portal Temuco y el casino de juegos Dreams.
no haber podido quedarme más días
SebastianChileComodidad
Bueno
maggieChileCasi perfecto. Solo detalle mejorable
Nivel superior de hotel. Comodidad full. Personal muy agradable.
Un detalle: al subir a la habitación aún no estaba desbloqueada la tarjeta. Hubo q volver a recepción a activarla
MiguelChileHabitacion muy limpia, Cama y almohada muy comodas y bien equipada, el desayuno es variado y de buena calidad. Cuenta con estacionamiento y muchos pub cercanos.
Lo unico que realmente no hizo que fuese una gran estadia,…
JaimeColombiaEs mas un hotel 3 estrellas que 4 estrellas
Nada que resaltar
La habitación es muy pequeña, el desayuno es escaso, el area del desayuno es lúgubre y fría, poco acogedora. No dan ni agua de cortesía en la habitación.
MarcoChileUna tranquila estadía con una buena atención
La tranquilidad la buena atención y la ubicación
No hay nada que no me gustara y estaba dentro de lo que espera para la estadía
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Juan Reusch 445, Temuco, Chile
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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As per Chilean Legislation, 19% VAT applies only for Chilean Citizens and Foreign Residents in Chili. Nonresidents are exonerated of paying 19% VAT is they are paying by credit card or USD in cash. This additional fee (VAT) is not included in the hotel rate. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Ferrat
What time is check-in and check-out at Best Western Ferrat?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Ferrat allow pets?
No — the property states that pets are not allowed.
Is there parking at Best Western Ferrat?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Best Western Ferrat have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Best Western Ferrat?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Best Western Ferrat have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Ferrat?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Ferrat?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Ferrat?
Juan Reusch 445, Temuco.
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