Top rated
Guests rate it highest for service, cleanliness and food.
9.348Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.3 out of 10, at Gerlosstein 551.
- Parking on siteAvailable at a charge the property sets.
Mountain Paradise at Berghotel Gerlosstein
Ski-in, Hike-out Access: Nestled at 1,650 metres in the Zillertal Alps, our hotel offers direct access to the slopes and hiking trails via the Gerlosstein Cable Car, just 300 metres away.
Panoramic Relaxation: Unwind in our panorama sauna or indulge in a romantic sauna pack with a massage, both offering breathtaking mountain views.
Authentic Alpine Experience: Enjoy traditional Tyrolean cuisine at our restaurant with a terrace, while our newly renovated rooms and suites provide a cozy retreat with balconies overlooking the majestic mountains.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Restaurant
- Heating
- Terrace
- Family rooms
- Hiking
- Lift / Elevator
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 48 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location8.3
- Rooms9.3
- Amenities9.3
- Value9.3
- Food & drink9.3
Guests mention
Beautiful viewsCozy interiorsComfy bedsExcellent food quality
SaskiaGermanyHier kommt man jederzeit gerne wieder.
Das Frühstück ist gigantisch. Auch Sonderwünsche werden erfüllt. Es ist alles super frisch. Die Auswahl ist groß, aber nicht überdimensioniert, genau richtig. Die Auswahl an Speisen ist super, viele große und kleine…
VeronikaLVUnfortunately, we encountered an issue due to a lack of clear communication regarding the hotel’s location and accessibility. We booked the hotel with the intention of skiing in Gerlos. However, upon arriving in the…
MatthiasGermanyTraumhaft Dankeschööön3
alles tippi toppi
TinoGermanyEs war ein wunderschöner Aufenthalt im Berghotel, der Ausblick über das Zillertal vom Hotel aus ist Atemberaubend schön!
Die Atmosphäre ist sehr familiär und man fühlt sich sehr willkommen.
Es wird ein reichhaltiges…
AnettGermanySchöne Lage..kleines angenehmes Skigebiet..ideal auch für jüngere Kinder!
Schöne Lage und ein schöner Blick ins Tal!
Ein kleines Skigebiet fernab der großen Skigebiete.
Die Pisten teilt man sich fast nur mit den 3-4 Schulklassen aus dem Hotel, sprich: die Skipisten sind ziemlich wenig…
GuèyeGermanyDie Besitzer sind sehr um das Wohl der Gäste bemüht. Das Essen ist lecker, die Lage ist toll. Kann ich nur weiter empfehlen.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Gerlosstein 551, Hainzenberg, Austria
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 04:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that in winter check-in after 16:30 is not possible. Please also note that in winter, the hotel can only be reached with the Gerlosstein Cable Car. The fee for the cable car is EUR 9 each person one way. No fee for ski pass holders. Parking is available next to the valley station of the cable car. Operating hours are 08:30 to 16:30. The ticket for the cable car is not included in the rate. Please note that in the summer, a fee of EUR 10 (1 ride uphill and downhill) is necessary to access the road (gravel road, single track, partly asphalted).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Berghotel Gerlosstein
What time is check-in and check-out at Berghotel Gerlosstein?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Berghotel Gerlosstein allow pets?
No — the property states that pets are not allowed.
Is there parking at Berghotel Gerlosstein?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Berghotel Gerlosstein have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Berghotel Gerlosstein?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
How do I book Berghotel Gerlosstein?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Berghotel Gerlosstein?
Gerlosstein 551, Hainzenberg.
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