7.2 · Good244 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Good locationGuests rate the location 7.7 out of 10, at Kusatsu 464-34.
- Free parkingThe property states parking on site is free for guests.
Hot Spring Retreat in Kusatsu
Serenity and Comfort: Escape to Hotel New Koyo and immerse yourself in traditional Japanese-style rooms with stunning mountain views. Relax on tatami flooring and cozy futon bedding while enjoying modern amenities like a flat-screen TV and complimentary green tea.
Relaxation and Recreation: Indulge in the rejuvenating hot spring baths on the property or showcase your singing skills in the karaoke room. The 24-hour front desk offers luggage storage, ensuring a hassle-free stay.
Culinary Delights: Treat your taste buds to a variety of lavish buffets featuring Western, Japanese, and Chinese cuisine for breakfast and dinner. A culinary journey awaits at Hotel New Koyo.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
Rooms
7.2
Good
Rated 7.2 out of 10 by 244 guests who stayed here.
- Cleanliness6.7
- Service6.6
- Location7.7
- Rooms7.3
- Amenities7.7
- Value8.1
- Food & drink6.7
Guests mention
Spacious roomsLow cost of accommodationGood value for money
HirotakaJapan綺麗で快適
・前ホテル時にも宿泊したことがありますが、
内装が綺麗にリニューアルされていて、とても快適でした
・子連れやペット連れに優しいです
・チェックインやチェックアウトも非対面を基本としているので、タッチパネル操作が不慣れな方は、少し分かりにくいかもです
・風呂上がりのフリードリンクが切れてしまっていたのは残念でした。補充をして頂ければありがたいです
TakurouJapanコスパ最高
部屋が広く過ごしやすかった
シアターもあり良かった
MunetoJapanまあまあ
清潔感は有ります。
若い子達も話していたが、せめて露店はもう１℃は下げて欲しい。スタッフがいなさ過ぎ。
HitomiJapanサービスをもう少し改善してくれると最高です！
◯ロケーション、送迎バス
◯レンタル用品の充実
◯部屋が生活でおしゃれなところ
◯ドライヤーとポットを使ったら部屋のブレーカーが落ちた。設備室まで行って対応してもらった。次回からは部屋の電話でオペレーターに連絡してくれと言われたけど、ブレーカーが落ちてるから使えないと思う。
◯犬が乗れないエレベーターを確実に選べるようなシステムにしてほしい。
◯鏡に内蔵されているタブレ…
YukoJapan新しい施設で快適に過ごせました。
部屋も、温泉も、共有施設もキレイで快適に過ごせました。
今回はファミリールームに泊まらせていただいたのですが、とても広くゆったりと過ごせ、洗面所の鏡がモニターになっていたり、プロジェクターの大画面で楽しい仕掛けが体験できたりして楽しかったです。
温泉は洗い場も浴槽も広く、温度もちょうど良くサウナや水風呂・整い場まであったのでゆっくり入ることが出来ました。
温泉を出た所にあるドリ…
KeisukeJapanリニューアルからさほど時間が経ってなかったこともあって綺麗でした！
良くない点はありませんが、案内に乏しいことが唯一挙げられるかと思います。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kusatsu 464-34, Kusatsu, Japan
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Breakfast is available from 7:00 AM to 9:30 AMThis property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about BbyC HOTEL Kusatsu
What time is check-in and check-out at BbyC HOTEL Kusatsu?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does BbyC HOTEL Kusatsu allow pets?
No — the property states that pets are not allowed.
Is there parking at BbyC HOTEL Kusatsu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does BbyC HOTEL Kusatsu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book BbyC HOTEL Kusatsu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is BbyC HOTEL Kusatsu?
Kusatsu 464-34, Kusatsu.
Other places we book in Kusatsu
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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