Bay Gardens Hotel
Hotel, 3-starCastries P.O. Box 1892, St Lucia, Gros IsletShow on map
7.5 · Good615 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Castries P.O. Box 1892, St Lucia.
- Free parkingThe property states parking on site is free for guests.
Tropical Getaway at Bay Gardens Hotel
Luxurious Amenities: Enjoy 2 outdoor pools, free Wi-Fi, and rooms with balconies or terraces at Bay Gardens Hotel. Indulge in delicious dining options at the on-site restaurant and unwind at the pool-side Cinnamon Bar.
Relaxation and Entertainment: Pamper yourself at the luxurious spa at Bay Gardens Beach Resort and Spa, with a complimentary shuttle included. Join the weekly Manager's Cocktail party for complimentary rum punch, snacks, and live entertainment.
Convenient Location: Located in Rodney Bay, with a free shuttle to Reduit Beach and just a short drive from the airport, Bay Gardens Hotel offers convenience and comfort. Experience the best of St. Lucia at this tropical paradise.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.5
Good
Rated 7.5 out of 10 by 615 guests who stayed here.
- Cleanliness6.0
- Service8.5
- Location9.5
- Rooms6.0
- Amenities8.0
- Value7.5
- Food & drink7.5
Guests mention
Great location (close to sea and shopping)Friendly, polite and helpful staffClean/relaxing pool area and on-site entertainment (karaoke)Some guests reported good breakfastsStaff member(s) able to resolve booking/room mix-ups quickly
SharleneTCIt was a great stay. Great room, amazing staff, perfect location. I will definitely stay again!
I enjoyed the comfortable room and the food was amazing. The location was perfect. The property was clean and beautiful and all the staff were very welcoming.
The slow service of the restaurant servers.
FabienneFrance👍
Parfait
RAS
GladysGPNous avons passé un moment agréable
Nous avons appréciés l'emplacement de l'hôtel et la gentillesse du personnel.
L'hôtel propose des services avec bus et taxis qui est très appréciables.
Je recommande cet hôtel.
Petit problème de compréhension par…
JackieBBThe hotel was exactly the way it was showed cased in the booking and that along made my stay comfort
I got a bit of the culture food when it came to breakfast it was not limited to only the traditional egs
I really don't have any complaints
CindyMQbeau sejour
nous avions le choix pour le petit déjeuner. lieu tranquille piscine propre. hôtel bien placé.
vu sur la route de notre chambre.
yannMQL'emplacement
Le personnel
Manque eau chaude dans douche
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Castries P.O. Box 1892, St Lucia, Gros Islet
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Bay Gardens Hotel
What time is check-in and check-out at Bay Gardens Hotel?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Bay Gardens Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Bay Gardens Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Bay Gardens Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Bay Gardens Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Bay Gardens Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Bay Gardens Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Bay Gardens Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Bay Gardens Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Bay Gardens Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Bay Gardens Hotel?
Castries P.O. Box 1892, St Lucia, Gros Islet.
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