7.9 · Good2,891 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Eden Terrace.
- Free parkingThe property states parking on site is free for guests.
Modern Gym and Spa Facilities Guests at Bannatyne Hotel Durham have the opportunity to access the Bannatyne Health Club and Spa, offering a modern gym with exercise classes, swimming pools, and luxurious spa facilities for a surcharge.
Convenient Location Conveniently situated just off the A1 motorway, next to the Bannatyne Health Club, this hotel provides easy access to both the motorway and Durham city centre, which is only 3.2 km away.
Free Wi-Fi and Optional Breakfast Enjoy the convenience of free Wi-Fi during your stay and the option to have breakfast served at the health club for an additional charge. Start your day right before exploring the sights and attractions of Durham city centre.
Book your stay at Bannatyne Hotel Durham for a perfect blend of convenience and relaxation.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Heating
Rooms
7.9
Good
Rated 7.9 out of 10 by 2,891 guests who stayed here.
- Cleanliness7.5
- Service8.5
- Location9.1
- Rooms8.0
- Amenities7.5
- Value8.0
- Food & drink6.5
Guests mention
Friendly staffClean roomsGreat locationComfortable beds
GretaUnited KingdomThe reception staff were helpful cheerful and pleasant
I went for a swim in the Bannatyne fitness centre which was £15 for a swim. Expensive.
Plus I had to answer so many personal questions , prove my identity…
ElliottUnited KingdomStaff excellent but other than that very disappointing!
Convenient
Key card NEVER worked! Every time had to return to reception for a new one. Had to have the pillow cases changed as they were dirty. Mould in the shower. In the spec it said we received free entry to the…
dogloverSunderlandComfortable and clean room
Hotel was quiet, clean and comfortable, perfect health club next door for a nice spa break.
Nice soft comfortable beds
JuliaUnited KingdomI don’t think we’d go back.
The receptionist was very friendly on arrival.
Every time we used the sink the shower started to leak and the pipes were making a noise. The toilet didn’t flush very well. There was mould along the front of the shower…
NicholasUnited KingdomReally nice and quiet enjoyed staying there over all
Pleasant staff helpful and nice size room
Swimming pool was fifteen pound to use yet was advertised as having pool facilities included in price
isaFranceBien placé pour une étape pour ce rendre en écosse. Lit confortable
Petit déjeuner très moyen et cher pour ce qui est proposé.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Eden Terrace, Durham, United Kingdom
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 15 per person. Children £10.00. Children Swim times are available on the Hotel website. Children under the age of Sixteen are not allowed in the GYM. Please note that the hotel does not have a restaurant and breakfast and evening meals can be purchased from the health club opposite the property. Please note that over the festive period, opening times for the Health Club are restricted. Please note the property does not take payments in cash. Guests should kindly note that the property takes payment prior to arrival. When booking 6 rooms or more, different policies and additional supplements may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Bannatyne Hotel Durham
What time is check-in and check-out at Bannatyne Hotel Durham?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Bannatyne Hotel Durham allow pets?
No — the property states that pets are not allowed.
Is there parking at Bannatyne Hotel Durham?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Bannatyne Hotel Durham have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Bannatyne Hotel Durham?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Bannatyne Hotel Durham have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Bannatyne Hotel Durham have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Bannatyne Hotel Durham?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Bannatyne Hotel Durham?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Bannatyne Hotel Durham?
Eden Terrace, Durham.
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