Balsam Mountain Inn
Hotel, 2-star68 7 Springs Dr, Sylva, North Carolina, 28707, Sylva, NC, United StatesShow on map
4.017 reviews
- Breakfast availableIncluded on some rates — the board is shown on each room.
Pamper yourself amidst the beauty of the Smoky Mountains at Balsam Mountain Inn, where comfort meets convenience.
Wellness and Relaxation Indulge in onsite massages and rejuvenate your senses after a day of adventure. Whether you desire in-room treatments or a peaceful stay, our wellness options are sure to elevate your experience.
Dining Delights Savor delicious meals at Spirit of The Inn restaurant or grab a quick snack from our cozy café. With a daily complimentary continental breakfast and refreshing drinks available at the bar, your culinary cravings will always be satisfied.
Convenient Amenities Stay connected with complimentary wireless internet and enjoy the ease of free self-parking. Our concierge services will help you plan the perfect getaway, whether for a romantic celebration or a family adventure.
What this place offers
- Free breakfast
- Proposal/romance packages available
- Free WiFi
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Shopping on site
- Bicycle rentals nearby
- Library
- Front desk (limited hours)
Rooms
4.0
Guest rating
Rated 4.0 out of 10 by 17 guests who stayed here.
- Cleanliness2.6
- Service5.1
- Location4.7
- Rooms3.6
- Amenities3.1
- Value3.6
- Food & drink5.1
Guests mention
Delicious breakfastFriendly staffBeautiful historic setting
EdwardBreakfast was delicious!
MargaretWe Found Our Mountain Inn
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted…
ConnieVery friendly, excellent staff and breakfast!
MelindaI really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more…
ChrisDo not recommend, will never stay
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not…
DeeMixed emotions.
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
68 7 Springs Dr, Sylva, North Carolina, 28707, Sylva, NC, United States
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
No children
Show more
No pets
No smoking anywhere on the property
The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Pets. Service animals are exempt from fees/restrictions
Pets. Pet max weight (per pet) in lb is 50
Pets. Pets cannot be left unattended
Pets. Pet max weight (per pet) in kg is 23
Accessibility. No elevators
Pets. Pets allowed
General. Professional property host/manager
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Balsam Mountain Inn
Does Balsam Mountain Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Balsam Mountain Inn?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Balsam Mountain Inn?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Balsam Mountain Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Balsam Mountain Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Balsam Mountain Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Balsam Mountain Inn?
68 7 Springs Dr, Sylva, North Carolina, 28707, Sylva, NC.
Other places we book in Sylva
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Microtel Inn & Suites By Wyndham Sylva Dillsboro Area8.2 · 175 reviews
Economy Inn Sylva8.1 · 191 reviews
Hotel Sylva9.3 · 308 reviews
2 Bedroom Apartment overlooks WCU and Cullowhee NC - Smoke and Pet free10.0 · 45 reviews
Blue Ridge Inn8.8 · 848 reviewsThe Blue Door at Sylva Home Base ApartmentsHideaway at Harvest MoonCute On The Creek 1 Bedroom Cabin by RedawningFall25 Offhottubviewsfirepitwcu3minfamiliesCloud 10 MountaintopDeck + Fire Pit: Riverfront Sylva Getaway!Luxury Log 7bed/6.5bath Cabin: Theater, Game Room, 7 Acres!Near Hiking + Dining: Dtwn Sylva Cottage!Sun Retreats NantahalaCabin w/ BBQ + Games - Walk to Blue Ridge Parkway!Creek Access & Spacious Yard: Quiet Sylva Home!Cute Above The Creek 1 Bedroom Farmhouse by RedawningFireplace & Mtn Views: Updated North Carolina HomeIdyllic Sylva Cabin w/ Great Smoky Mountains View!Natures Dome @SmokyMountainRushing Waters On Greens Creek 2 Bedroom CabinRushing Waters on Greens Creek cabinScenic Hillside Cabin in Sylva w/ Hot Tub & Views!Slps 24 12m Town 7acre Huge Yard Theatre GmroomSunset & Mountain Views: Scenic Sylva Log Cabin!Porch, Yard & Creek Access: Spacious Sylva Home!Charming country house by the creek in SylvaRustic North Carolina Cabin w/ Fire Pit & PorchJarrett House