Balmoral Suites

Hotel, 3-starCentral Ave, between 7th and 9th St, San José, San JoséShow on map

You won’t be charged yet

7.4 · Good20 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.1 out of 10, at Central Ave, between 7th and 9th St, San José.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, complimentary wireless internet access, and concierge services. The hotel also features gift shops/newsstands and wedding services.

Delicious Dining Options

For lunch or dinner, stop by EL PATIO DEL BALMORAL, a restaurant that specializes in local and international cuisine. Enjoy dining at the 2 coffee shops/cafes, or opt for room service during limited hours. Don't forget to quench your thirst at the bar/lounge and indulge in a complimentary local cuisine breakfast.

What this place offers

Fitness facilities
ATM/banking
Gift shops or newsstand
Shopping on site
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Wedding services
Tours/ticket assistance

Rooms

7.4

Good

Rated 7.4 out of 10 by 20 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Beautiful buildingFriendly staffConvenient airport locationComfortable beds

Susan
March 2025
We loved the atrium restaurant. The building is beautiful and a perfect place to relax after an airport travel journey.
Daniel
January 2025
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots.
Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get…
Raymond
November 2024
Rooomd are clean, but the breakfast sucked
John
December 2023
Great service
yana
December 2023
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Cindy
December 2023
Staff was excellent and Breakfast wonderful

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.

Where you’ll be

Central Ave, between 7th and 9th St, San José, San José

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until anytime

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

General. Gap period enforced between guest stays - 48 hours

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Cashless transactions are available

Guest type. Essential workers only - NO

General. Individually-wrapped food options are available

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property follows sanitization practices of Safe Travels (WTTC - Global)

General. Property is cleaned with disinfectant

General. Reservation might be required for some facilities onsite

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Balmoral Suites

What time is check-in and check-out at Balmoral Suites?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Balmoral Suites allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Balmoral Suites?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Balmoral Suites?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Balmoral Suites have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Balmoral Suites?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Balmoral Suites have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Balmoral Suites?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Balmoral Suites?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Balmoral Suites?

Central Ave, between 7th and 9th St, San José, San José.

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