Balcones de la Casona
Guest hou, 4-starEl Roble Km 1 Vía San Rafael, Guatapé, ColombiaShow on map
Top rated
Guests rate it highest for service, food and value.
9.3150Reviews- Check-in from 1:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at El Roble Km 1 Vía San Rafael.
- Free parkingThe property states parking on site is free for guests.
Sustainable Guest House with Scenic Views
Luxurious Amenities: Guests at Balcones de la Casona can enjoy modern amenities such as flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries. Some rooms even feature a charming patio for relaxation.
Convenient Services: The guest house offers free private parking and a paid airport shuttle service for hassle-free transportation. Additionally, there is a bar on-site for guests to unwind and socialize.
Exploration Opportunities: Take advantage of bike and car hire services to explore the picturesque surroundings of Guatapé. Enjoy cycling and walking tours in the area, immersing yourself in the beauty of the inner courtyard and garden views.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Garden
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 150 guests who stayed here.
- Cleanliness8.7
- Service10.0
- Location9.2
- Rooms8.7
- Amenities8.7
- Value9.5
- Food & drink9.7
Guests mention
Excellent serviceGreat locationDelicious food
Ana MariaColombiaLugar perfecto para quedarse en Guatape
El alojamiento es un lugar muy agradable y muy bien ubicado
La ubicación , la limpieza y el señor William quien nos atendió es una persona muy servicial
GilColombiaUn lugar tranquilo y agradable
La atención y el servicio es excelente, me encantó hospedarme en este Lugar.
Realmente el sitio es acogedor, el servicio es muy bueno y es limpio, no tengo nada que decir negativamente.
Silva RuizColombiaExcelente servicio, las camas comodas, y las personas que laboran excelente atención. Súper recomendado
CristianColombiaEl servicio del personal , el valor fue muy económico
LolitaUnited StatesExcellent stay, highly recommend Balcones de la Casona.
William is such a great host! He's very responsive and helpful. He offers a very delicious breakfast and provides information on local attractions and transport. I really liked the location of the hostel which is across…
LinaColombiaRegular
La ubicación del lugar es muy buena, tiene una linda vista, el personal es muy amable
No es tan confortable como describen, Habían demasiados zancudos nos tocó solicitar ayuda para tapar las ventanas, la cama no es tan…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
El Roble Km 1 Vía San Rafael, Guatapé, Colombia
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 09:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Balcones de la Casona
What time is check-in and check-out at Balcones de la Casona?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Balcones de la Casona allow pets?
No — the property states that pets are not allowed.
Is there parking at Balcones de la Casona?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Balcones de la Casona have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Balcones de la Casona?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Balcones de la Casona?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Balcones de la Casona?
El Roble Km 1 Vía San Rafael, Guatapé.
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