B&B Palazzo Tortoli

RiadPiazza Della Cisterna 22, San Gimignano, SI, 53037, San Gimignano, ItalyShow on map

You won’t be charged yet

Top rated

Guests rate it highest for value, food and amenities.

Check-in from 2:00 PMCheck-out by 10:00 AM.
Fabulous locationGuests rate the location 8.6 out of 10, at Piazza Della Cisterna 22, San Gimignano, SI, 53037.
Breakfast availableIncluded on some rates — the board is shown on each room.

Centrally Located Townhouse Accommodation Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Satisfy your appetite at the townhouse accommodation's coffee shop/cafe. A complimentary buffet breakfast is served daily from 8:30 AM to 10:00 AM. Featured Amenities Featured amenities include express check-out and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Comfortable Guestrooms Make yourself at home in one of the 6 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Plan your stay at B&B Palazzo Tortoli to experience the charm of San Gimignano with ease!

What this place offers

Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Free buffet breakfast
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 30 guests who stayed here.

Cleanliness8.1
Service9.1
Location8.6
Rooms7.5
Amenities9.1
Value9.5
Food & drink9.1

Lillian
June 2025
This hotel is not family or vacation friendly. This is for a local tourist that’s traveling with a backpack. There are about 80 stairs to get to your room, so take that into consideration for every time you have to go…
Peter
June 2025
San Gimiagno is fantastic and our rooms were in an excellent location. Secure safe and historic. Wonderful.
April
May 2025
This is a great B&B its right in the heart of the town. The rooms are very clean and have historical character.
The staff are so friendly and helpful.
Maeli
October 2024
Accommodating and welcoming staff. Prompt response, when asked.
Lynn
June 2024
I wish I could’ve stayed a few more days! Great Host and location
Susan
June 2024
We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Piazza Della Cisterna 22, San Gimignano, SI, 53037, San Gimignano, Italy

Guests rate the location 8.6 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 06:30 PM

Check-out by 10:00 AM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Via Vecchia 66]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.

Pets. Maximum number of pets per room 2

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

Check-in & Check-out. Contactless check-out is available

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

General. Guests are provided with free hand sanitizer

Pets. Pet max weight (per pet) in lb is 33

General. Staff temperature checks are conducted regularly

Pets. Pets cannot be left unattended

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Temperature checks are available to guests

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Pets. Pet max weight (per pet) in kg is 15

General. Commonly-touched surfaces are cleaned with disinfectant

Pets. Only dogs are allowed

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about B&B Palazzo Tortoli

What time is check-in and check-out at B&B Palazzo Tortoli?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does B&B Palazzo Tortoli allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at B&B Palazzo Tortoli?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at B&B Palazzo Tortoli?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does B&B Palazzo Tortoli have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does B&B Palazzo Tortoli have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book B&B Palazzo Tortoli?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is B&B Palazzo Tortoli?

Piazza Della Cisterna 22, San Gimignano, SI, 53037, San Gimignano.

Places to stay San Gimignano