Auténtico Hotel
Hotel, 3-starAve 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0, San JoséShow on map
Very good
Guests rate it highest for food, service and location.
8.4107Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Outdoor Pool, Terrace, and Garden Enjoy the sunny weather by taking a refreshing dip in the outdoor pool or unwind while soaking in the stunning views from the terrace and garden.
Dining with a View Indulge in delicious meals at Mastico, a restaurant overlooking a lush garden, with a cozy bar/lounge. Room service is also available for a relaxing dining experience in the comfort of your room.
Convenience and Comfort With complimentary wireless internet, concierge services, and daily buffet breakfast, Auténtico Hotel ensures a stress-free stay. Plus, benefit from amenities like a 24-hour front desk, event facilities, and a roundtrip airport shuttle for added convenience.
Immerse yourself in the heart of San José with proximity to Sabana Park and the National Stadium of Costa Rica. Book your stay at Auténtico Hotel now for a memorable experience in Costa Rica!
What this place offers
- Elevator
- Golfing nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Meeting rooms
- Smoke-free property
- Wedding services
- Ecotours nearby
Rooms
8.4
Very good
Rated 8.4 out of 10 by 107 guests who stayed here.
- Cleanliness8.4
- Service8.8
- Location8.4
- Rooms7.8
- Amenities8.3
- Value8.3
- Food & drink8.9
Guests mention
Friendly serviceClean hotelDelicious food
JUANI traveled to San José for three nights on business. I looked for a good hotel near where I would be holding my meetings. Among the options, I found this hotel, which seemed fine. When I stayed there, I found a hotel…
PhilipRooms are a bit outdated but overall very good
MarcusGreat stay
PhilipWe stayed in two different rooms. One was massive and the junior suite was a bit tight. The condition of the room were good.
JillIt was a nice, simple, clean hotel. Staff were friendly and helpful. The restaurant was great with lots of choices.
Verified travelerEnjoyed our stay
This is a great local hotel. Very clean, nicely decorated, and the staff are helpful and courteous. The restaurant is beautiful and the food was delicious. We liked this hotel much more than the American chain hotels we…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0, San José
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
Guest type. Essential workers only - NO
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 6 AM to 9 PM. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Auténtico Hotel
What time is check-in and check-out at Auténtico Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Auténtico Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Auténtico Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Auténtico Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Auténtico Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Auténtico Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Auténtico Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Auténtico Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Auténtico Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Auténtico Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Auténtico Hotel?
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0, San José.
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