At the Crater's Edge
Guest hou, 4-star11-3802 12th Street, Volcano, Hawaii, 96785, Volcano, HI, United StatesShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.678Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Exceptional locationGuests rate the location 9.9 out of 10, at 11-3802 12th Street, Volcano, Hawaii, 96785.
Spa Tub and Terrace Indulge in relaxation with a spa tub or enjoy the scenic views from the terrace and garden.
Convenient Amenities Enjoy express check-in/check-out, laundry facilities, and complimentary wireless internet during your stay.
Luxurious Guestrooms Unwind in guestrooms with fireplaces, flat-screen TVs, and kitchenettes. Pamper yourself with premium bedding and private lanais.
Immerse yourself in the beauty of Volcano at At the Crater's Edge – Adults Only. Book now for a tranquil retreat amidst nature's wonders.
What this place offers
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Handrails in stairways
- Well-lit path to entrance
- Free WiFi
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 78 guests who stayed here.
- Cleanliness9.4
- Service9.8
- Location9.9
- Rooms9.8
- Amenities9.3
- Value9.3
- Food & drink9.4
Guests mention
Stunning propertyExcellent serviceGreat locationComfortable room
AmyThis review is long overdue, but the proprietors of this property deserve a shout out. This property was absolutely stunning. Nestled in the rainforest, the October evenings and mornings were cool and crisp, and quiet,…
JaneFive Stars!
Wonderful experience. Gracious and charming hosts. Luxurious accommodations in magical rainforest setting. Minutes from Volcano national park. Highly recommend.
KristenFantastic Hidden Gem
We were impressed from the moment we arrived. The setting is amazing, with two of the best hosts around! No details were ever overlooked, from the assortment of snacks to the already prepped coffee. Room was beautiful!…
CHARLESWe LOVED our stay! We would absolutely stay here again. So many thoughtful touches. Thank you!
KiraThis stay was one of the highlights of our trip to the Big Island.
Eric & Chris are exceptional hosts who have thought of EVERYTHING. They were very communicative and accommodated our check-in later than originally…
CathyThe property is surrounded by a tranquil rainforest feel. Room is beautifully decorated and filled with special touches, including fresh baked banana bread and many goodies! 10 mins from volcano national park.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
11-3802 12th Street, Volcano, Hawaii, 96785, Volcano, HI, United States
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
No children
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No pets
No smoking anywhere on the property
The front desk is open daily from 8 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
Pets. Pets not allowed
General. Gap period enforced between guest stays - 72 hours
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Accessibility. No elevators
Guest type. Caters to adults only
Guest type. LGBTQ friendly
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about At the Crater's Edge
What time is check-in and check-out at At the Crater's Edge?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does At the Crater's Edge allow pets?
No — the property states that pets are not allowed.
Is there parking at At the Crater's Edge?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does At the Crater's Edge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does At the Crater's Edge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book At the Crater's Edge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is At the Crater's Edge?
11-3802 12th Street, Volcano, Hawaii, 96785, Volcano, HI.
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