Altura Hotel
Hotel, 3-starVolcan Poás 3 Km, Calle La Legua, San Juan, Alajuela, San JuanShow on map
Fabulous
Guests rate it highest for location, cleanliness and service.
8.8106Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.2 out of 10, at Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Relaxing Amenities Indulge in onsite massages and enjoy the serene views from the terrace and garden. Unwind and pamper yourself during your stay at Altura Hotel.
Convenient Services Benefit from complimentary wireless internet access, tour/ticket assistance, and a picnic area. With dry cleaning/laundry services, luggage storage, and laundry facilities available, your comfort is our priority.
Comfortable Accommodations Feel at home in one of the 7 guestrooms equipped with modern amenities like free Wi-Fi, private bathrooms, and coffee/tea makers. Enjoy a complimentary full breakfast each morning to start your day right.
For a memorable and relaxing stay near Poás Volcano National Park, book your room at Altura Hotel today.
What this place offers
- Hiking/biking trails nearby
- Free breakfast
- Front desk (limited hours)
- Ecotours nearby
- Tours/ticket assistance
- Playground on site
- Free self parking
- Free full breakfast
- Free WiFi
- Terrace
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 106 guests who stayed here.
- Cleanliness9.2
- Service9.2
- Location9.2
- Rooms8.2
- Amenities8.2
- Value8.6
- Food & drink8.7
Guests mention
Beautiful PropertyFriendly StaffGreat for Families
PeterA most spectacular location with awe-inspiring views. Photos from H Altura are on my smartphone lock screen and my laptop wallpaper. The fire pagoda was very nice to help keep the chill away. We were not expecting to…
J.This property is beautiful, the room was very clean, staff was friendly and welcoming!
MarianRoberto ♥️
DanielMy family absolutely loved this place. Kiddos loved the playground, open space and of course the donkey. What a treasure this location is. Highly recommend. The hosts, food and rooms were all great.
HeatherAltura Hotel is an absolute delight! From the moment you arrive, you're greeted with stunning views that stretch far and wide, offering a serene and picturesque escape from the hustle and bustle. The tranquility here is…
JerryWe stayed at the hotel to visit Poas Volcano but the park was closed.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela, San Juan
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 11:00 AM
No children
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No pets
The front desk is open daily from 7:30 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Pets. Service animals not allowed
Guest type. Essential workers only - NO
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Altura Hotel
What time is check-in and check-out at Altura Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Altura Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Altura Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Altura Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Altura Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Altura Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Altura Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Altura Hotel?
Volcan Poás 3 Km, Calle La Legua, San Juan, Alajuela, San Juan.
Other places we book in San Juan
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
