7.7 · Good119 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.2 out of 10, at 9913 Biggs Avenue.
- Free parkingThe property states parking on site is free for guests.
Convenient Location in Fort McMurray City Centre Situated in the heart of Fort McMurray, Ace Inn offers easy access to Boomtown Casino within a short 5-minute walk.
Comfortable Rooms with Essential Amenities Each non-smoking room at Ace Inn features a flat-screen TV, seating area, refrigerator, and coffee-making facilities, ensuring a cozy stay for every guest.
24-Hour Reception and On-Site Facilities With a round-the-clock reception, guests can enjoy the convenience of getting snacks or drinks from vending machines and using the on-site launderette at any time during their stay.
Book your stay at Ace Inn now to experience comfort and convenience in Fort McMurray!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- Lift / Elevator
Rooms
7.7
Good
Rated 7.7 out of 10 by 119 guests who stayed here.
- Cleanliness6.2
- Service8.1
- Location7.2
- Rooms8.1
- Amenities8.2
- Value8.1
- Food & drink7.7
Guests mention
Friendly staffFunctional amenitiesGood location
AmjadCanadaDisgusting
NOTHING! It was gross staying in that hotel
Dirty, messy, unorganized, they didn’t even have the room keys working
DarylCanadaIt worked for what I needed
There was no breakfast available at the time of my stay it was under maintenance
The parking availability was not the best
SuhipCanadaFor sure if I need to come next time I will head this hotel and I told my boss in my work about that
Quite and near to the many facilities and markets. Staff people are good.
Because I came for a work, there is no cleaning available inside the suite. A lot of mud was on ground even there is no broom available to help…
SaidahrorhonCanadaBed is so squeaky rooms wasn’t clean properly and had a bad smell
ArlenCanadaCheap for ft mac
Tv
BrettCanadaNot the best .
location .
Showered kept backing up was gross never got room service unless I asked . Took 2 weeks and still don’t have my damage deposit back .
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
9913 Biggs Avenue, Fort McMurray, Canada
Guests rate the location 7.2 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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**Please note, as of 1st May the city of Fort McMurray has experienced a major wildfire. The situation is expected to be safe and back to normal upon the guests' arrival. Booking.com Customer Services remains at the service of all guests should they need it** Please note, prepaid credit cards and Visa debit cards and cash will not be accepted as a payment method. Please note the hotel will currently be operating from 07:00 to 23:00 only. The front desk agent will not be available after 23:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ace Inn
What time is check-in and check-out at Ace Inn?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ace Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Ace Inn?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ace Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Ace Inn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Ace Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ace Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ace Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ace Inn?
9913 Biggs Avenue, Fort McMurray.
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