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Places to stayHong Kong,

Jen Hong Kong by Shangri-La

4-star · 8.6 (1,789 reviews) · 508 Queen's Road West · Hong Kong

Luxurious Accommodation with Breathtaking Views

Rooftop Pool and Fully-Equipped Gym Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine.

Café Malacca - A Culinary Delight Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014.

Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.

Most popular facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center

What we’d check for you here

  • Whether the rate moves for your dates, and what it includes.
  • Whether a room on a low floor, or two rooms together, is possible.
  • What the property actually charges at the desk on top of the rate.
  • Whether they can hold a late arrival, and until when.

House rules

Check-in
From 03:00 PM
Check-out
By 12:00 PM

Payment

Paid at the time of booking, not at the desk. The property may still take a card at check-in for incidentals — that is their own policy and separate from what you pay us.

The fine print

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation. Please note that rates for extra beds do not include breakfast. Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station. Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Questions about Jen Hong Kong by Shangri-La

What time is check-in and check-out at Jen Hong Kong by Shangri-La?

Check-in is from 03:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Is there parking at Jen Hong Kong by Shangri-La?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Jen Hong Kong by Shangri-La have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Jen Hong Kong by Shangri-La have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Jen Hong Kong by Shangri-La?

Put your dates in above and book online. Rates are live from the property and include taxes and fees we can read; anything we can't price, we say so rather than guess.

Where is Jen Hong Kong by Shangri-La?

508 Queen's Road West, Hong Kong.

Other places we book in Hong Kong

See every hotel we book in Hong Kong,

Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown, and we would rather show nothing than invent the bars. Call (888) 789-8585and we’ll read you what the property says.