The Orchards Niseko

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The property will send guests more information including arrival details within 72 hours after the booking. Please contact the property directly if guests have not received this email. A chalet change may incur during your stay. Please note, the on-site free parking is subject to availability. Please contact the property for more details. The property offers a free shuttle between accommodations and Hirafu Village from December to March. Guest services such as airport transfer can be arranged (subject to availability). Please contact the property directly at least 14 days prior to arrival. Front desk operation hours from December to March is 08:00-21:00, while from April to November is 09:00-17:00. Please note that check-in time varies between seasons. Check-in time is 15:00 - 21:00 in December - March, 15:00 - 17:00 in April till November.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.