The Ritz-Carlton, Chicago
Hotel, 5-star160 East Pearson Street, Chicago, IL, United StatesShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.0203Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 160 East Pearson Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations with Stunning Views
Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.
World-Class Amenities
Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 203 guests who stayed here.
- Cleanliness9.9
- Service10.0
- Location10.0
- Rooms7.9
- Amenities7.9
- Value7.4
- Food & drink8.9
Guests mention
Great old classy hotelVery clean roomsIncredibly professional staffBeautiful updated property
BerIEFantastic stay and beautiful city
Location perfect. Very comfortable beds. Clean. Breakfast excellent made even better by the service of Albert who was so helpful and informative.
Every thing was excellent but if I was to find a fault it would be that…
JessicaUnited StatesEverything was beautiful and the service was great. We will be back.
SuzanneUnited StatesPleasant.
Location is great. Amenities plentiful from spa, fitness, rooftop bar.
Feeling more corporate than luxurious. The club lounge floor not on par with Nola or St Louis and food presentations/offerings not nearly as…
GarthUnited StatesMel at the bar.
SusanUnited Stateslarge room, nice finishes, very clean
AndrewUnited StatesGreat old classy Chicago hotel, unbelievable bed, nice shower, good view, quiet
Their phones in room are like from the 90s
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
160 East Pearson Street, Chicago, IL, United States
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 79 per night. The one-time extra bed fee is USD 40 per night. The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Ritz-Carlton, Chicago
What time is check-in and check-out at The Ritz-Carlton, Chicago?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Ritz-Carlton, Chicago allow pets?
No — the property states that pets are not allowed.
Is there parking at The Ritz-Carlton, Chicago?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does The Ritz-Carlton, Chicago have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Ritz-Carlton, Chicago?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Ritz-Carlton, Chicago have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Ritz-Carlton, Chicago?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Ritz-Carlton, Chicago have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Ritz-Carlton, Chicago?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Ritz-Carlton, Chicago?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Ritz-Carlton, Chicago?
160 East Pearson Street, Chicago, IL.
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