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The Mercantile Hotel

Hotel, 3-star28 Dame Street, DublinShow on map

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7.0 · Good341 reviews

  • Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
  • Very good locationGuests rate the location 8.3 out of 10, at 28 Dame Street.
  • Breakfast availableIncluded on some rates — the board is shown on each room.

Convenient Amenities Enjoy complimentary wireless internet, tour assistance, and a reception hall for events.

Dining Experience Indulge in Irish cuisine at Mercantile Bar and Grill or grab a snack at the coffee shop.

Central Location With a stay at The Mercantile Hotel, you're steps away from key attractions like Dublin Castle and Trinity College.

For a central Dublin stay with convenient amenities and a taste of Irish dining, book The Mercantile Hotel now!

What this place offers

  • Breakfast available (surcharge)
  • Free newspapers in lobby
  • Smoke-free property
  • Tours/ticket assistance
  • Offsite parking discounted rates available
  • Reception hall
  • Offsite parking discounted rates available
  • Free WiFi
  • 24-hour front desk
  • Wheelchair accessible

Rooms

7.0

Good

Rated 7.0 out of 10 by 341 guests who stayed here.

  • Cleanliness7.3
  • Service7.8
  • Location8.3
  • Rooms6.3
  • Amenities6.3
  • Value6.3
  • Food & drink6.8

Guests mention

Great locationFriendly staffClean roomsGood food
  • jenniferrE2862JW

    ·February 2026

    Great location, new hotel.

    This hotel is centrally located to pretty much every attraction in Dublin. I was easily able to walk anywhere I wanted to go. The rooms are new and nicely decorated. The hotel staff was generally helpful. The…

  • dougmK9872JD

    ·February 2026

    Brilliant Staff

    Super friendly and courteous staff, from reception, bar, and especially Maria at breakfast who reminded me what Dublin hospitality used to be like . It seems there is a conscious effort from the top down to ensuring…

  • poppyf522ESSEX, ENGLAND

    ·February 2026

    Beautiful hotel, amazing food

    Beautiful hotel, with lots of character.

    Staff were on hand to check in, they were welcoming and it was a quick check in time. Hotel is within walking distance to high tourist locations such as the castle shops and many…

  • amywE5574WL

    ·February 2026

    Valentines Trip

    Lovely valentines trip, paid extra decorations in room was such a lovely surprise for my boyfriend, lovely hotel, very nice staff

  • darraghk472

    ·February 2026

    Rude staff

    Went today, the bar was absolutely empty and the café, i’m appalled how shocking and real a member of staff was he was wearing a suit he was walking in the bar me and my and my baby went in looking for food and it was…

  • 480ariellez

    ·February 2026

    amazing!

    an incredible stay! i 100% recommend. the mercantile is in a perfect location - a 2 minute walk from temple bar! my room was also great and super spacious, even though i only got the room with the one double bed. i will…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

28 Dame Street, Dublin

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 12:00 PM

No children

Show more

No pets

No smoking anywhere on the property

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

General. Cashless transactions are available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Professional property host/manager

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether breakfast is in the rate or added at checkout, and what time it runs.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about The Mercantile Hotel

What time is check-in and check-out at The Mercantile Hotel?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does The Mercantile Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at The Mercantile Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at The Mercantile Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does The Mercantile Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does The Mercantile Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at The Mercantile Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book The Mercantile Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is The Mercantile Hotel?

28 Dame Street, Dublin.

Other places we book in Dublin

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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