The Hi-Lo, Autograph Collection
Hotel, 4-star320 Southwest Stark Street, Portland, OR, United StatesShow on map
Fabulous
Guests rate it highest for location, service and cleanliness.
8.684Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 320 Southwest Stark Street.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation in Downtown Portland
Designer Amenities: Indulge in the luxury of radiant heated floors and designer bath toiletries in every room. Enjoy modern conveniences like a hairdryer, iron, mini refrigerator, and a flat-screen TV for a comfortable stay.
Fitness and Dining: Stay active at the on-site fitness centre with top-notch equipment. Relish modern Mexican cuisine at Alto Bajo restaurant or grab a drink at the Lo Bar for a delightful dining experience.
Convenience and Location: Benefit from free WiFi, private parking, and a 24-hour front desk. With key attractions like Voodoo Doughnuts and Governor Tom McCall Waterfront Park nearby, The Hi-Lo, Autograph Collection is your gateway to exploring Portland.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 84 guests who stayed here.
- Cleanliness8.7
- Service9.2
- Location9.2
- Rooms8.2
- Amenities8.7
- Value8.6
- Food & drink8.7
Guests mention
Friendly staffGreat downtown locationComfortable rooms
SummerUnited Statesthe MOST perfect stay
We liked everything about the hi-lo! The staff were great the room was spacious and stunning & the location is right in downtown! Hands down one of the best places I’ve stayed while in Portland
n/a
IlianaUnited StatesVery nice.
Breakfast was good. Understaffed, only one person and he was new. So it was a bit slow.
The billing. Everyone in our party had at least one thing billed wrong. Our breakfast was not credited, clearly stated it would be…
GuillermoUnited StatesVery pleasant!
The hotel was clean, pleasant ambiance and the staff was professional.
The property was excellent. The negative was the homeless people in the area.
adrianaUnited StatesLoved it. Would stay again.
The vibe of hotel was very chill. Very clean as well. I ESPECIALLY LOVED the bathroom. Great water pressure. Walking distance from downtown Portland.
Not really hotel’s fault, but location was sketchy. No private…
WilliamAustraliaThe staff were helpful and welcoming. The downstairs by area was nice. The rooms were actually clean and relatively well laid out. The space in the accessible bathroom was good
The location isn't great surrounded by…
LeitawshaUnited StatesOur secret getaway
Great Rooms and great location to downtown and waterfront
Could use more perks with the Junior sweet food or drink tickets along with clean Robs everyday
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
320 Southwest Stark Street, Portland, OR, United States
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
Non-smoking rooms available
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Pets. Pets allowed
Guest type. LGBTQ friendly
General. Professional property host/manager
Pets. Service animals are allowed
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Hi-Lo, Autograph Collection
What time is check-in and check-out at The Hi-Lo, Autograph Collection?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Hi-Lo, Autograph Collection allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at The Hi-Lo, Autograph Collection?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at The Hi-Lo, Autograph Collection?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Hi-Lo, Autograph Collection have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Hi-Lo, Autograph Collection?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Hi-Lo, Autograph Collection have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Hi-Lo, Autograph Collection?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Hi-Lo, Autograph Collection?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Hi-Lo, Autograph Collection?
320 Southwest Stark Street, Portland, OR.
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