Occidental Tucancún - All Inclusive
Resort, 4-starAvda. Kukulcan, km. 13,5. Lote 24, Cancún, MexicoShow on map
7.9 · Good1,809 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at Avda. Kukulcan, km. 13,5. Lote 24.
- Free parkingThe property states parking on site is free for guests.
Beachfront All-Inclusive Paradise
Activities for Everyone From a children's club to sports courts, there's something for all ages at Occidental Tucancún. Enjoy tennis, aerobics, and nightly entertainment during your stay.
Explore the Area With car rental and a travel agency on-site, discover Chichen Itza and Mayan temples easily. The hotel's prime location on the Yucatan Peninsula offers access to many local attractions.
Culinary Delights Indulge in international, Spanish, and Mexican cuisine at the buffet and a la carte restaurants. Fresh seafood and local favorites await, providing a culinary journey for your taste buds.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
7.9
Good
Rated 7.9 out of 10 by 1,809 guests who stayed here.
- Cleanliness7.0
- Service8.9
- Location8.5
- Rooms6.9
- Amenities8.5
- Value7.9
- Food & drink7.5
Guests mention
Friendly staffBeautiful beachGood amenities
Rudy González PazGTLa ubicación, la comida e instalaciones
Solo hubo 1 hora de música para bailar
Yuliana AndreaColombiaAseo en baños comunes de la piscina
Que no habia barra de snaks en las areas de piscina
Andrés AzofeifaCRLa amabilidad del personal
Faltan como un lugar mas amplio para los snacks y mayor variedad
Paola mariaColombiaTodo bueno lo único que hay que variar el buffet siempre lo mismo y si uno dura varios días se aburre d ello mismo
Todo instalaciones muy buenas
Repiten mucho el bufet chef de restaurante italiano cambiarlo no muy buena la comida simple sin sabor
dario leonardoColombiaVistas y espacios de lo mejor
Todo el all inclusive es lo mejor y las instalaciones son una maravilla
Que de entrada te quieren vender el plan vacacional de la cadena hotelera me hicieron perder casi una hora para al final botarme que era para…
LucyMexicoLa limpieza de las habitaciones
La recepcionista poco amable, se tardó más de 30 minutos con una familia en poder hacerles chek in, estábamos en la fila y cuando por fin nos acercamos ella nos dijo permitenme yo les…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avda. Kukulcan, km. 13,5. Lote 24, Cancún, Mexico
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Occidental Tucancún - All Inclusive
What time is check-in and check-out at Occidental Tucancún - All Inclusive?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Occidental Tucancún - All Inclusive allow pets?
No — the property states that pets are not allowed.
Is there parking at Occidental Tucancún - All Inclusive?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Occidental Tucancún - All Inclusive have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Occidental Tucancún - All Inclusive have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Occidental Tucancún - All Inclusive?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Occidental Tucancún - All Inclusive?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Occidental Tucancún - All Inclusive?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Occidental Tucancún - All Inclusive?
Avda. Kukulcan, km. 13,5. Lote 24, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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