Fabulous
Guests rate it highest for service, food and amenities.
8.8263Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at 5 Duy Tan Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Novotel Suites Hanoi offers a range of options from studios to two-bedroom apartments, all equipped with kitchenettes and international IPTV for a comfortable stay.
Family-Friendly Amenities With indoor and outdoor playground areas, this property is perfect for families. Parents can relax knowing their kids are entertained while enjoying the year-round outdoor pool.
Convenient Services From airport shuttle services to a 24-hour front desk for currency exchange and tour assistance, Novotel Suites Hanoi ensures a hassle-free stay. Plus, the 24-hour fitness centre allows guests to stay active at any time.
Ready to experience the perfect blend of comfort and convenience? Book your stay at Novotel Suites Hanoi now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 263 guests who stayed here.
- Cleanliness8.5
- Service9.3
- Location8.3
- Rooms8.6
- Amenities8.8
- Value8.5
- Food & drink9.2
Guests mention
Spacious roomsFriendly staffGood breakfast options
JamesUnited StatesLocation
selmaFranceChambre et literie tres confortable et spacieuse, pour une famille avec 2 petits enfants c'etait parfait!! Bon petit dejeuner. Personnel adorable. Excellent rapport qualité prix.
EunjiGermanyIn general it was good. But for the price what I paid is not good enough. (Facility, breakfast quality especially)
Location is good.
They told me that I have got an upgrade, but it was a smoking room. And then I had to go down and request a room change.
Breakfast, for this price is very poor.
SandraNLDe kamer, bedden, dekens en kussens allemaal heerlijk en luxe. Het ontbijt was ook erg goed. Alleen de bediening en het eten in het restaurant was niet ok. We hebben het terug moeten geven aan de kok. Ze hebben het wel…
Michael EdwardJapanThe staff were exceptionally friendly!
Nor Fahanaz FairuzMalaysiaMy family and I had a wonderful 6-day, 5-night stay at Novotel. From the reception staff to the restaurant service, ever
Location
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5 Duy Tan Street, Hanoi, Viet Nam
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Suites Hanoi
What time is check-in and check-out at Novotel Suites Hanoi?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Suites Hanoi allow pets?
No — the property states that pets are not allowed.
Is there parking at Novotel Suites Hanoi?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Novotel Suites Hanoi have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Novotel Suites Hanoi?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Novotel Suites Hanoi have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Novotel Suites Hanoi?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Novotel Suites Hanoi have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Novotel Suites Hanoi?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Novotel Suites Hanoi?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Suites Hanoi?
5 Duy Tan Street, Hanoi.
Other places we book in Hanoi
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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