Nightelier Mermaid Waters
Hotel, 4-starCnr Markeri Street & Sunshine Boulevard, Gold Coast, AustraliaShow on map
Very good
Guests rate it highest for location, cleanliness and service.
8.55,475Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Cnr Markeri Street & Sunshine Boulevard.
- Free parkingThe property states parking on site is free for guests.
Luxurious Refurbished Rooms with Scenic Views Experience elegance and grandeur at Mermaid Waters Hotel by Nightcap Plus. The refurbished rooms offer high-quality accommodation with views of the sparkling pool or lush tropical garden, providing a serene escape.
Versatile Event Spaces for Every Occasion Host successful business meetings or social gatherings in our multi-functional rooms that can accommodate over 200 guests. Whether it's a corporate event or a celebration, our versatile spaces are equipped to meet all your event needs.
Delicious Dining and Relaxing Atmosphere Indulge in international cuisine at the Mermaid Waters restaurant or unwind with a cocktail in our impressive surroundings. Start your day with a delicious breakfast available every day of the week. Book your stay now to experience luxury and convenience at Mermaid Waters Hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.5
Very good
Rated 8.5 out of 10 by 5,475 guests who stayed here.
- Cleanliness9.1
- Service9.1
- Location9.1
- Rooms8.0
- Amenities8.1
- Value8.0
- Food & drink8.1
Guests mention
CleanGreat locationFriendly staffComfortable rooms
DegmaAustraliaThe facility was clean and beautiful. Also, the staff were friendly and helpful.
AnthonyAustraliathe accomodation served its needs
Room was clean, plent of room for a basic room
bed was very soft
desmondAustraliagood
all
bed
dorothyAustraliaAll staff were friendly and helpful. Very clean. Thoroughly enjoyed the stay.
Variety of foods. Clean facilities. Friendly, helpful staff.
N/A
AmyAustraliaDeep clean of shower overdue
Convenient location
Mould and milk to Issues in the shower. Health hazard. Mattresses are worn out in spots making them very uncomfortable because of sagging sides.
MariaAustraliaLoved my stay
It was clean
Staff very friendly
Very close to everything
All was good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Cnr Markeri Street & Sunshine Boulevard, Gold Coast, Australia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Nightelier Mermaid Waters
What time is check-in and check-out at Nightelier Mermaid Waters?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Nightelier Mermaid Waters allow pets?
No — the property states that pets are not allowed.
Is there parking at Nightelier Mermaid Waters?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Nightelier Mermaid Waters have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Nightelier Mermaid Waters have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Nightelier Mermaid Waters?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Nightelier Mermaid Waters have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Nightelier Mermaid Waters?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Nightelier Mermaid Waters?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Nightelier Mermaid Waters?
Cnr Markeri Street & Sunshine Boulevard, Gold Coast.
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