Hotel Xbalamqué Boutique & Spa
Hotel, 3-starAv. Yaxchilan No. 31, Centro, Cancún, MexicoShow on map
7.1 · Good2,136 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Av. Yaxchilan No. 31, Centro.
- Free parkingThe property states parking on site is free for guests.
Mayan-Inspired Luxury in Central Cancun
Immerse yourself in the enchanting Mayan-style décor at Hotel Xbalamqué Resort & Spa, centrally located in Cancun. Relax by the outdoor pool, indulge in spa treatments, and unwind in rooms equipped with cable TV and air-conditioning.
"4 Elementos" Bar and Convenient Amenities
Sip on refreshing drinks and savor tasty snacks at the on-site bar, "4 Elementos", or opt for room service for added convenience. Benefit from tour information, car rentals, safes, and WiFi available at the reception for a stress-free stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Business center
Rooms
7.1
Good
Rated 7.1 out of 10 by 2,136 guests who stayed here.
- Cleanliness4.5
- Service7.8
- Location9.0
- Rooms5.0
- Amenities7.5
- Value8.0
- Food & drink7.5
Guests mention
Location (convenient, near transport/park)PoolRestaurant and cocktailsAttentive/reception staff (many positive mentions)Good price / valueAttractive architecture/decor
EmersonBZComfortable, relaxing and quite welcoming.
The location of the hotel is perfect. It’s not too far from the ADO bus station. The staff members were friendly and quite helpful. I enjoyed the pool and even though I didn’t manage to eat at their restaurant or use the…
Jiménez LozanoMexicoEl trato con el personal
Un poco la instalación de regadera
MartinezMexicoNO VALE EL PRECIO
La ubicación
El internet no sirve el agua iba y venía la caliente con fría
Me picaron bien feo y mi hermana igual se hospedó en otra habitación y igual la picaron las mismas ronchas
La tele de muy fea resolución y la…
DonatoMexicoNo entiendo no nos quedamos allí no había disponibilidad
GazzolaUnited StatesI servizi igienici in camera erano sporchi e odoravano di urina.
JonathanMexicoDisfruté mi estancia, muy agradable todo
Excelente ubicación, cerca de todo.
Desayuno delicioso y económico.
Estacionamiento seguro
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Av. Yaxchilan No. 31, Centro, Cancún, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Xbalamqué Boutique & Spa
What time is check-in and check-out at Hotel Xbalamqué Boutique & Spa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Xbalamqué Boutique & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Xbalamqué Boutique & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hotel Xbalamqué Boutique & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Xbalamqué Boutique & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Xbalamqué Boutique & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Hotel Xbalamqué Boutique & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Xbalamqué Boutique & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Xbalamqué Boutique & Spa?
Av. Yaxchilan No. 31, Centro, Cancún.
Other places we book in Cancún
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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