Best Western Plus Downtown North
Hotel, 3-star2131 N Pan Am Express Way, San Antonio, TX, United StatesShow on map
8.2 · Very good772 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 2131 N Pan Am Express Way.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located in the vibrant East San Antonio district, Best Western Plus Downtown North is just a stone's throw away from iconic landmarks such as The Alamo and San Antonio Spurs, making it the perfect base for exploring the city.
Modern Amenities Enjoy a comfortable stay in our air-conditioned rooms equipped with cable flat-screen TV and a fridge. Take a refreshing dip in the outdoor swimming pool or catch up on work at the business centre. Stay connected with free WiFi available throughout the property.
Nearby Attractions Explore popular attractions like Alamodome, Ripleys Believe It Or Not Museum, and AT&T Center, all within a short distance from the hotel. With San Antonio International Airport just 16 km away, your travel convenience is ensured.
Experience the best of San Antonio at Best Western Plus Downtown North. Book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.2
Very good
Rated 8.2 out of 10 by 772 guests who stayed here.
- Cleanliness7.1
- Service8.1
- Location9.3
- Rooms8.3
- Amenities7.8
- Value7.8
- Food & drink8.8
Guests mention
Good locationFriendly staffDelicious breakfast
ValeriaUnited StatesLovely rooms
JoAnnUnited States👍 great
Breakfast was good the lady putting out breakfast was so nice 🙂 the location was great close to downtown the room we stayed in was very clean
Well just some fruit in breakfast
GilbertoUnited StatesEverything
Nothing
Francisco JUnited Statesstay was comfortable
breakfast was very good, cook did a good job
the elevator was making a laud knock between 3rd and 4th floors
MPJUnited Stateshotel was nice
My car got broken into in the parking lot ... my window was broken when I woke up ... Safety is a big concern in this area
AmyUnited StatesNot happy with fact we upgraded to a suite for the couch and no couch
Room was clean, nice outdoor seating area with fire pit (that didn’t work) breakfast was good lots of options.
Pool was dirty the picture of the suite is not what we got and they didn’t credit us the difference, we…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
2131 N Pan Am Express Way, San Antonio, TX, United States
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Plus Downtown North
What time is check-in and check-out at Best Western Plus Downtown North?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Plus Downtown North allow pets?
No — the property states that pets are not allowed.
Is there parking at Best Western Plus Downtown North?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Best Western Plus Downtown North have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Best Western Plus Downtown North have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Best Western Plus Downtown North have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Plus Downtown North?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Plus Downtown North?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Plus Downtown North?
2131 N Pan Am Express Way, San Antonio, TX.
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